1. Manager Connected Device (smart watch, jewelry, tracker) Quality and Reliability.2. Drive CM and supplier quality improvement to meet product CTQ requirements and yield target.3. Drive RCCA for manufacturing and field quality issues, develop corrective actions and quality management process and strategy to ensure process consistency and quality.

1. Manage the various functions with team size of 31 people in Hong Kong and China offices. Departments include Quality (QA /QC), Testing, Compliance, R&D, Engineering and CNC (for sample, fixture, gage making).2. Lead and manage the daily operation of all responsible departments and ensure processes are flawlessly executed to support the business needs. Stakeholder teams include Procurement, Production, PMC, Marketing, ERP, HR, Admin, as well as the customer teams.3. Establish, evaluate and optimize the team’s operational performance (efficiency and effectiveness) by setting up quality management system and /or standard operational procedures to assure the team’s overall implementation efficiency, effectiveness and consistency, via continual feedback from the stakeholder teams.

Supplier quality yield improvement, NPI process audit and qualification, Process KPI monitoring and control, New supplier quality system and process audit, Supplier training for quality process management, supplier corrective action review and closure.

Establish quality audit team and supplier audit programs, Define and maintain quality audit requirements (quality management system), Lead the quality audit engineer team to ensure audit was performed in good quality and efficiency across Sonos supply base, Support sourcing team in new supplier site qualification selection process by conducting quality audits and drive supplier's on corrective action closure, Support supplier performance tracking via regular reporting audit findings and supplier improvement metrics (progress) to management, Lead the SQE team for 5 months as the acting SQE manager.

Led and managed the APAC Electrical Supplier Quality Engineering function (a group of 10 persons) in performing daily quality excursion issue resolution, new supplier /new product line readiness audit and qualification process, supplier yield reporting /improvement, supplier quality performance scorecard.Executive reporting of electrical parts quality performance for Blackberry management reviewNew project supply chain risk review with the Blackberry management team

Head of Quality to lead on all quality functions (QA, QE, QC) for smartphone accessories (plastic casing, headphone, battery, cable assembly) and various kinds of audio video products (speaker system, digital camera recorder). Supported the successful launch of more than 10 new products in 5 months’ time. Optimized and standardized the QA inspection processes which was highlighted as the bottleneck process impacting the overall product qualification life cycle. Defined standard operating procedure and product

Senior Audit Manager (4 years) - Establish regional audit team in Hong Kong to conduct new supplier and sustaining supplier compliance audits to ensure the hardware (Xbox game console, peripheral, and PC hardware products) supplier's adherence to Microsoft requirements, including quality management system, RoHS, social responsibility (EICC), supply chain security (CTPAT), Establish and maintain the latest Microsoft quality system and operational compliance requirements (audit checklists maintenance), Work with 3rd party company (SGS, Intertek) to ensure qualified auditors' competency was regularly reviewed, tracked and improved, Manage annual audit budget and support annual budget spending and saving target, Train auditors (Microsoft and 3rd party) every 6 months to ensure their audit competency.Quality Program Manager (2 years) - Lead daily hardware (PC peripheral) quality issues resolution and supplier improvement, Conduct QMS and process audit across the supplier base and drive supplier corrective actions, Manage customer complaint process via 8D CAR and various quality improvement methodologies.

Lead the SQE team (Hong Kong and China of size 10 people) to ensure SQE team's efficient execution and assure good component and product (audio and acoustic) quality from suppliers and contract manufacturers, Daily yield tracking from key supplier and drive supplier quality improvement to meet quality targets, Conduct QMS and process audit in new and sustaining suppliers and contract manufacturers and drive corrective action closure for audit findings, Train SQE, inspector, and suppliers to ensure their meeting to Altec Lansing requirementManaged the China inspector team (12 people) in the Dongguan factory to perform daily source inspection activities in both Altec Lansing Dongguan factory as well as various contract manufacturers in the Southern China region.

Hong Kong invested co. - Injecton molding machine manufacturer