- Identified new market opportunities, clinching deals through strategic sales initiatives and upselling techniques.- Managed and analysed the P&L for sales operations, ensuring financial objectives are met while keeping costs in line with projections.- Project managed all product launches and events, coordinating tasks across internal functions including suppliers, operations, branding and marketing efforts to drive sales.- Managed retail stockists and oversaw merchandising operations.

Account Management: Build and managed B2B client relationships through initial sales pitches, sending quotation and negotiations to close deals with prominent entities such as Meta and Crowne Plaza Changi Airport, contributing to a significant increase in overall sales.Pop Ups & Events: Oversaw end-to-end processes for successful pop-ups (e.g., Boutique Fairs 2023). Managed conceptualisation, promotional strategies, Shopify POS, event setup, inventory management, staff training, VIP management, customer sales and post-event analysis.Digital Marketing: Executed online marketing strategies across platforms (Shopify, Instagram, Facebook, TikTok, Telegram, Newsletters) for product launches and campaigns.

• Coordinated and oversaw the logistical and digital requirements for the biennial Asia Pacific Energy Regulatory (APER) Forum. • Assisted in the procurement processes of the hotel venue and event organiser. • Managed cross-division volunteers across EMA to support the forum.• Assisted in the other bilateral, regional and Singapore International Energy Week (SIEW) work that the department oversees.

• Managed the hotline for various insurance schemes such as Dependents’ Protection Scheme (DPS) and Travel/Corporate/Maid Insurance. • Navigated the Great Eastern server to search for the relevant information regarding the customers’ policies such as payment history and claim approval.• Liaised with underwriters of the claim processes

• Sourced for job seekers on various job search platforms.• Interviewed and assessed job seekers and capitalised on their skillset to match an appropriate job given within the pool of clients.• Prepped shortlisted candidates for client interview to best showcase their ability.• Managed on-boarding and payroll processes for the successful candidates. • Kept to the target for the number of successful candidates set by the company.