Ray Malone Email & Phone Number

Winter Garden, Fl, Us

Orlando, Florida Area

-Lead Product and Pricing Development Studios.-Oversee the implementation of a formal project intake process, improved task management, agile tools and enhanced story management & traceability -Transition to independent application release certification and deployment -Migrate our OnPrem application portfolio to AWS and enforce Cloud and Reference Architecture best practices & tools-Responsible for multiple threads of the Product and Pricing Time to Market project. -Support various internal an external project efforts enhancing PCS capabilities for both Call center and online sales application suites.

Orlando, Florida Area

Responsibilities- Technical Manager of Digital Lodging Sales Sustainment, Product / Special Offer Launches- Lead 3 high performing studios in the Online Digital Technology space- Extensive work with configuration design, implementation, testing application support and maintenance- Stood up a new production support studio including onboarding, training coordination and knowledge sharing/documentation- Improved incident management, defect triage and automation coverage to provide efficiencies in our release pipeline- Reduced aging defects and incidents and provided processes and metrics to maintain a current and manageable ticket backlog

Orlando, Florida

Responsibilities- Studio Lead for Alpha DAWG development studios providing technical direction, resource allocation, estimation, architectural oversight and project coordination for Six by Sixteen initiative CICD (Continuous Integration, Continuous Deployment)- Studio Lead for Zero DAWG development studio responsible for implementation of a seasonal/tiered ticket implementation.- Led and contributed to the implementation a wrapped version of an open source feature toggle framework which we later replaced with one built on the same technology and recommended by the Reference Architecture team. Worked directly with RA to provide feedback and enhance the prescription and reference implementations.- Serve as a point of contact and escalation point for the development team on a rotational basis during production software releases.- Mentor junior developers, both Cast and Consultants to provide guidance and support with regards to the Marketing and Sales UI application suite.- Implement new software and enhance existing software using Java, Angular, and other popular industry standard languages and frameworks and recommended by WDPRT RA.- Attend and contribute to Reference Architecture prescription meetings.- Present technical learnings/recommendations via lunch & learn, road shows and organizational gatherings.

Orlando, Florida Area

- Provide technical direction and design oversight for the Major Projects Design Authority group. - Ensure integration efforts are in line with overall IT initiatives, standards and best practices.- Participate in and rotate leading morning scrum meetings.- Voting member for several COTS and custom third party software solutions utilizing both local and big name vendors.- Work with business units and our security team to write RFP documents and review vendor proposal submittals- Participate in vendor presentation evaluations to assess technical capabilities, quality measures, implementation details, development methodologies, project management methodologies and timelines.- Work with internal and external teams to generate solution documents, statement of work and software/hardware solution contracts including licensing negotiations and impose development/project management standards. - Integration lead 2 year CIS system upgrade from PeopleSoft ERM to Oracle Utilities Customer Care and Billing platform. - Conduct and share findings on technology discovery.- Implemented continuous integration with Jenkins, Coberatura, FindBugs, and Checkstyle.- Tasked with implementing a web service catalog, governance registry and API management facility- Work to ensure managed services adhere to standards and best practices- Technical lead of pre-paid metering project, DataRaker archived data mining effort and designing an automated repeatable process to feed data to this reporting tool going forward- Currently considering a service virtualization provider to improve testing effectiveness and increase volume of change without the need to stand-up additional fully functional lower environments.

Orlando, Florida

- Responsible for leading a team of 6 onshore and 4 offshore resources providing “Composite” UI application support 24 hours by 7 days a week. - Service Owner of 5 applications that were being transitioned to offshore support, responsible for knowledge transfer, scheduling of training resources and facilitation of user access transfers to the remote support staff.- Conduct weekly team meetings to asses team accomplishments and risks, serving as an escalation point and sounding board.- Schedule team resources for Production Deployment 24/7 onsite support and participate in the Leader On-Site rotation in the “Command Center”.- Provide technical direction and recommendations to our team- Actively engaged in monthly Lead Developer Forums where technology discovery and train the trainer sessions were regularly conducted. Assist with content selection for Disney Developer Days conference.- Test and evaluate alternative source control tools to replace our current ClearCase implementation.- Instrumental in high visibility application/architecture troubleshooting measures including a performance issue that spanned multiple domains and took nearly 3 weeks to track down. During this time we conducted executive update meetings twice daily and had to formulate our findings for an audience with a wide range of technical familiarity. - Participate in application server upgrade proof of concept for session affinity and provide direction to development teams looking to separate applications into smaller components striving for continuous integration and no-outage deployments.

Lake Buena Vista, Fl

- Sole contributor designing and implementing an ad hock search utility used to initiate and conduct (via Quartz scheduler and on demand) PCI sensitive data reporting from a configurable data source. (Spring 3 MVC, Hibernate, XStream, POI)- Member of the Next Generation and Accounting web services teams supporting back end services and legacy systems responsible for sales and fulfillment, door and park access key cards, internal room assignment, online payment and several others.- Facilitate cross team documentation and service catalog initiative to map complex SOA business services to their supporting applications and dependencies.- Lead effort to integrate our problem management and incident management applications (SOAP and RESTful services respectively) via Actional Intermediary translation. - Support SOAP web services secured and exposed via SONIC ESB.- Assigned to the following teams; Composite UI Sustainment, DREAMS Next Generation Services, DREAMS Accounting Sustainment

- Provide development support for “Composite” UI applications (A La Carte, LILO UI, SBC, DLP, DVC Wishes, Magical Celebration)- Serve as daytime on call and participate as needed in bridge calls and meetings to address production and lower environment issues/concerns.- Provide development/design suggestions for improvement- Document issue resolution and local environment setup best practices.- Ensure adherence to COE standards and requirements

Maintain and implement enhancements to Physicians Access Portal (Vignette). Administer SVN server and SVN access/roles. Designed, developed and implemented (front to back) HIPAA/Compliance Logging application used for all 50+ hospitals owned by HMA utilizing Servlet 2.4, Servlet Filters, Prototype.js and JSP technologies. HIPAA/Compliance Logging persistence utilized JDBC against a MySQL db, via DAO/DTO pattern. The UI was written using strict XHTML and needed to be compatible with Firefox, IE6,7,8 and Safari. Some AJAX was used, where warranted to enhance the user experience and to allow for accurate file upload status monitoring. Analyze user requirements, procedures, and problems to automate processing or to improve existing computer system. Confer with personnel of organizational units involved to analyze current operations procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports.Write detailed description of user needs, program functions, and steps required to develop or modify computer program.Review computer system capabilities, work flow, and scheduling limitations to determine if requested program or program change is possible within existing system.Study existing information processing systems to evaluate effectiveness and develop new systems to improve production or work flow as required.Prepare work flow charts and diagrams to specify in detail operations to be performed by equipment and computer programs and operations to be performed by personnel in system.

Maintain and enhance electronic ad submittal web application used by internal and external customers to submit ads for aaa.com and AAA TourBook. Provide development support for the AAA TourBook J2EE application. Mentor junior developers and assume a project management role when needed. Participate in system architecture with regards to the electronic ad submittal system. Enhance the ad template submission process and completed the implementation of a java swing application used to modify the ad template configuration xml. Support and maintain the production Tomcat instance on which the electronic ad submittal application is deployed. Maintain and support several applescripts and shell (bsh & ksh) scripts used to process images for use with ads. Provide user account support within the third party Media Bank user access and image cataloging application.

Implemented multiple back-end java development solutions including; Adding SaxMapper / TagTrcker based Web Services layer to legacy CORBA services to transform XML requests to CORBA IDL structures, perform CORBA call, and transform CORBAresponses to XML as well as failover logic to use legacy terminal calls when third party GIS in unavailable.Extensive experience implementing Travel Booking and maintenance Web Services utilizing the 2006B OTA Message Spec.Responsible for recommendation to use and partial implementation of FreeMarkeras a transformation tool to translate CORBA objects to XML (createdTransformManager and TransformUtil classes to facilitate ease of use aswell as proper integration into legacy infrastructure).Responsible for several common modules facilitating code reuse and ease of maintainability.Worked on Web 2.0 team, responsible for rewriting the entire aaa.com Travel Applicationinfrastructure to use JBoss Seam and Java Server Faces.

Java programming for the Enterprise Application Integration (EAI) middleware, through which key Walt Disney World booking system interactions and integrations will be managed. Responsible for leveraging industry best practices regarding middleware programming and the participation in the development of our middleware software.

Design & development of J2EE enterprise solutions using the Struts framework and Oracle Databases in WinXP environments. Programming in Java (JSP, Servlets, JDBC, & JNDI), SQL, XML, HTML, & JavaScript. WebSphere Studio Application Developer, Eclipse & SAP Netweaver development environments. CVS version control.Serve as backup team lead and assist with Project Management duties.Actively participate in weekly Web Architecture and Application change control board meetings and serve as backup change control Process Owner.Produce system standards, functional and technical design specifications, assists Project Manager with project plans, software documentation and unit test plans

Bachelor Of Science (B.S.), Technology Management

Graduated with honors (GPA 3.7) concentration on web based application development and project management.

Education record

Activities and Societies: Roller Hockey Club