Who is Raymond T.? Overview
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Raymond T. is listed as IT Support Technician at Illumia, based in Greater Phoenix Area, United States. AeroLeads shows a matched LinkedIn profile for Raymond T..
Raymond T. previously worked as IT Support Technician at Transact Campus and Help Desk Technician at Mesa Community College. Raymond T. holds Bachelor'S Degree, Economics from Arizona State University.
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Email format at Illumia
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Illumia
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Profile bio
About Raymond T.
I have been in the IT industry for about two years. My curiosity in solving technical problems motivate me everyday to have fun, learn and grow as a person.
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Raymond T.'s current company
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5 roles
Raymond T. work experience
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It Support Technician
Help Desk Technician
Tier 1 technical support to over 15,000 students, faculty and instructorsUtilizing critical thinking, research,step by step methods and open ended questions to resolve issuesCreated, responded and completed 15-30 cases everyday Duo Security Admin - Managed End User security devicesResolved hardware and software problems with iPad, MacBook, and Dell computers with TeamViewerUpdated Group policies for remote laptopsProblem solved Canvas, Respondus Lockdown browser… Show more Tier 1 technical support to over 15,000 students, faculty and instructorsUtilizing critical thinking, research,step by step methods and open ended questions to resolve issuesCreated, responded and completed 15-30 cases everyday Duo Security Admin - Managed End User security devicesResolved hardware and software problems with iPad, MacBook, and Dell computers with TeamViewerUpdated Group policies for remote laptopsProblem solved Canvas, Respondus Lockdown browser, Maricopa district appsProvided technical service by phone, chat and in person Show less
Sep 2023 - Jun 2024
It Inventory Analyst
Installed 200 workstations for new hires and remote workers in two days at a new buildingLowered costs by reducing IT hardware shipment error from 40 percent to 4 percent Troubleshooted basic network and hardware issuesIn-Charge of IT inventory management of all hardware peripherals Updating IT Inventory in excel spreadsheet
Jul 2022 - Jan 2023
Warehouse Associate
Warehouse Associate •Amazon, Phoenix AZ 08/2020-05/2022Increased productivity by moving 100 containers from receiving floor to shippingImproved safety by stacking containers in the correct wayCoordinated associates to different receiving lanes depending on business Used labeling technology for processing of containers
Aug 2020 - May 2022
3 education records
Raymond T. education
Bachelor'S Degree, Economics
Comptia+
Google It Support Professional Certificate, Information Technology
Merit America
FAQ
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What company does Raymond T. work for?
Raymond T. works for Illumia.
What is Raymond T.'s role at Illumia?
Raymond T. is listed as IT Support Technician at Illumia.
Where is Raymond T. based?
Raymond T. is based in Greater Phoenix Area, United States while working with Illumia.
What companies has Raymond T. worked for?
Raymond T. has worked for Illumia, Transact Campus, Mesa Community College, Discover Financial Services, and Amazon.
How can I contact Raymond T.?
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What schools did Raymond T. attend?
Raymond T. holds Bachelor'S Degree, Economics from Arizona State University.
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