• Planned and executed effective link-building strategies for clients to improve SEO rankings.• Conducted thorough research and evaluation of prospect links for outreach opportunities.• Maintained and updated the link database with complete and accurate information.• Performed QA checks on prospect sites to ensure they met quality standards.

• Content Publishing: Proofread, edit, upload, format and post articles. Ensure all content is thoroughly checked before scheduling for publishing.• Image Research & Graphic Design: Search for appropriate images for blogs, design featured and in-content images using Canva. Generate AI images using DALL-E, Midjourney, and Jasper.• SEO: Conduct keyword research and optimize URLs, meta descriptions, headings, and internal links for improved search engine visibility.• Product Research and Listing: Research products using tools like Dsers and AliExpress, upload product details to WooCommerce or Shopify, and write descriptive product listings.

• Managed customer and delivery contractor inquiries via live chat, phone, and email.• Resolved issues related to unauthorized charges, fraud, and financial matters.• Provided exceptional customer service and ensured customer satisfaction.

• Led a team of 3 account officers to achieve monthly lead generation and financial sales targets• Collaborated with the Area Manager to plan, forecast, and resolve operational issues in Quezon, Calabarzon, Philippines.