Supply Chain Program Manager - Specialty Printing Systems• Responsible for Supply Chain design and implementation for HP’s Specialty Printing Solutions business unit • Program manager responsible for leading Supply Chain optimization initiatives • Implemented business unit China tariff strategy, resulting in a net 70% reduction in USA-imposed China tariffs• Responsible for Supply Chain development for new product introductions

Product/Program Manager – Personal Systems Consumer Solutions • Responsible for new service product introductions for the Personal Systems Solutions team• Responsibilities include defining market research requirements, gathering user requirements and leading product development from initial design through product delivery• Created a new services category for HP utilizing a 3rd party to provide an analytics and automated coaching service for HP’s OMEN Gaming PCs

Program Manager – Printing Services• Responsible for identifying and delivering new services for the Printer Services business• Successfully piloted a LaserJet printer + service bundle for Canada channel partners resulting in a 23% increase in partner unit orders• Managed new product introductions and product portfolio for consumer printing services• Successfully implemented a Most Valuable Customer program for top Inkjet printing customers. Managed the creation of a predictive analytics scoring model, email campaign and call center process resulting in a 10 ppt increase in customer satisfaction scores

Program Manager – Global Supply Chain • Responsibilities included establishing Pan-HP programs in support of Global Consumer Support Operations and Supply Chain business process development• Managed all aspects of program planning from strategy development, stakeholder engagement, project candidate identification, budgeting, approvals and project initiation• Responsible for ensuring business process requirements were met by IT systems capabilities• Led a make vs. buy team to establish the software application recommendation for an HP-wide Guided Troubleshooting solution• Responsible for implementing supply chain databases, metrics and reporting solutions, b2b collaborative planning solutions and enterprise resource planning (ERP) applications• Successfully managed the implementation of the HP LaserJet Supplies to Canon Inc. Collaborative Planning solution, delivering $100M+ in inventory reduction & tax savings to

Project Manager – Supply Chain Business Process Development• Responsible for defining business process flows and documenting business requirements for supply chain applications and database implementations (SAP R/3, i2 Rhythm, Supply Chain databases)• As project manager, led the successful implementation of the SAP R/3 application for the San Diego Inkjet Supplies Business. Managed all aspects of the project, including chartering, scoping, design, development, testing, training and production cutover• Managed a project team of 75 team members and 1,000 users