Raymond Davis Email & Phone Number

Avon, Nc, Us

Waltham, Massachusetts, Us

Global, Us

• Lead Compassion's strategy to unlock the worlds first self-sustaining poverty fighting ecosystem• Drive new product development that includes supporting global crowd funding for children in poverty, AI based child protection, Sustainable high speed internet access for locations that currently have under 2G connectivity• Created customer-centric product development approach based on Amazon's Working Backwards and agile best practices to improve the customer focus and speed to market by 75%• Transformed technology architecture monolithic to microservice, API first, cloud centric and headless (MACH)• Facilitate shared learning across the non-profit sector by speaking on technology for social at 4 influential organizations including Amazon/AWS, Microsoft for Social Impact, NetHope and MIT:Solve

Global, Us

• Championed vision to modernize technology for non-profit with over one billion dollars in annual revenue to promote direct to customer service• Raised customer satisfaction by reducing negative experiences with Compassion by over 75% in 6 months• Launched DevOps to increase solution quality and speed to market• Served as a hands-on mentor to engineering and architecture to guide key team members through transformation

New York City, New York, Us

• Pioneered vision, strategy and execution of digital transformation for a $6.5 billion business that drove digital and omni-channel sales by 20% year over year, conversion rate and customer satisfaction• Delighted customers by raising focus on new customer value creation from 33% to 78%• Championed effort that improved peak order volume by 100x in 12 months, defects by 90% and supported over one 100 million unique visitors• Led a team of hundreds of internal and external engineers, architects, product managers, agile coaches and data scientists

New York City, New York, Us

• Tripled speed to market of new features in 12 months• Spearheaded agile transformation that moved the organization from 0% agile to 80% agile in 18 months• Refactored over 80% of core systems from monolithic to microservice and API first to transform solution delivery, autonomy of teams, resilience and cross team collaboration

New York City, New York, Us

• Raised digital uptime by over 50 basis points to 99.95% in 10 month to increase customer engagement and brand trust• Reduced operating cost of core digital platforms by 60% in first 12 months through responsible in-sourcing, contract management, upskilling, agile and utilization of open source• Protected customers by leading effort to move from 10% PCI compliance to 100% compliance in one year as measured by external QSA

Lincoln, Ne, Us

• Revitalized core product development and exceeded new revenue expectations by 500%• Developed data strategy and platform that enabled customers to receive insights 90% faster• Stimulated customer satisfaction growth and business to technology relations by improving successful new feature delivery from 67% to 99%

Baton Rouge, Louisiana, Us

• Established technology and product development strategy that launched EQHealth to become a top health care quality improvement organizations in the country• Delighted customers by exceeding Medicare's heath care quality requirements and reduces patient input time by 80%

• Co-founder responsible for all aspects of technology, product development and data science• Created revolutionary new approach to data augmentation that catapulted organization from startup to profitable in 4 months• Developed Customer360 platform that reduced customers average customer data costs by 90%

Goshen, New York, Us

• Pioneered patient centric healthcare by leading organization from startup to national certification• Revolutionized the quality of care for millions of patients through direct access to the WRS Health award-winning patient health record system and AI assisted medical care• Transformed industry by becoming the first HEAL grant winner based on a software solution to regional and global health exchanges

Bachelor'S Degree, Computer Science

Bachelor'S Degree, Mathematics