I am an accomplished team leader with expertise in electronics manufacturing, new product introduction, program management, and software enablement. I specialize in helping small teams achieve self-sufficiency and cohesion through empowerment, leveraging individual strengths and addressing weaknesses.My passion is building trusting relationships; maintaining a sharp focus on outcomes, implementing practical, straightforward solutions, and fostering a customer-driven culture. My leadership style is participative, prioritizing understanding the environment and adjusting my methods to drive results within it.While I have participated in the full product lifecycle from new product introduction (NPI) through end-of-life (EOL), the challenges of supporting established and declining product lines have been the most impactful. As product volumes decline, the support team becomes leaner, less stable and less experienced while the forecasting, lead-time, production and material management actions become more difficult to control to limit costs and protect margins.During the transition from hardware-based to virtual products, my teams enabled acceptable product cost, quality & lead-times while controlling transformation and materials related costs. This was achieved through conservative forecasting, shifting manufacturing strategy, minimum-order-quantities (MOQ) and aggressive excess & obsolete (E&O) mitigation. Team dynamics emphasized collaboration instead of a role-based structure to accommodate personnel churn and variation in skills. I brought the same philosophy to software products.I am proud of the results. The teams showed versatility through times of change, worked across functional boundaries and took product ownership. Non-manufacturing spend remained low, Mobility EOL cost was less than $800K (<25% of typical), 98% of non-conforming WIP was converted to finished goods ($15M), 50% of Cable E&O ($25M) was converted to revenue and we established a broker sales channel that became a core function. Software enablement time was reduced by 50% and process quality and schedule consistency improved.I am now seeking an opportunity to share my experience and learn from others in a dynamic, flexible, and autonomous environment where I can make a meaningful impact.
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Product Operations ManagerCisco Oct 2019 - Nov 2024Boxborough, Massachusetts, United StatesManaged a team supporting all software products under Cisco’s Service Provider business. The portfolio included router appliance OS, network automation, IoT, mobile phone and cable access products. The software business delivered $1.8B in annual bookings across a range of formats; perpetual & subscription, 3rd party, on-premise & cloud hosted. -
Program Manager (Hardware & Software)Cisco Feb 2015 - Oct 2019Boxborough, Massachusetts, United StatesExecuted Software Program Management activities; product structuring, licensing, royalties, monetization, and delivery of software for the mobile phone and cable businesses. Performed Hardware NPI and sustaining program management for multiple Cisco product families, including material pipelining & BOM risk, proto/pilot planning, reliability testing, depot stocking, test process development and volume ramp. -
Manufacturing Engineering ManagerCisco Nov 2006 - Feb 2015Boxborough, Massachusetts, United StatesManaged global Manufacturing Engineering duties supporting PCBA and Direct Fulfillment, 3rd Party Products, Build-to-Stock across multiple businesses. Responsible for factory activities for new product and sustaining activities, encompassing factory quality, process & tooling, material qualification, throughput & capacity management and transformation cost reduction.
Ray Turner Education Details
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Master Of Business Administration (Mba) -
Industrial Engineering
Frequently Asked Questions about Ray Turner
What is Ray Turner's role at the current company?
Ray Turner's current role is Manufacturing Engineering Manager.
What schools did Ray Turner attend?
Ray Turner attended Plymouth State University, University Of Maine.
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Ray Turner
Greater Houston -
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1turnerren.com
10 +194144XXXXX
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