Responsible for sales of camping, and travel gear as well as co-op memberships.

• Teach bachelors and graduate level courses for the college’s CAPS adult education program with classes averaging 18 students. • On-line and in-class courses: Graduate: Managerial Economics, Marketing Management, Problems in Marketing, Product Management; Undergraduate: Economics of the Firm, Contemporary Global Perspectives

Teach bachelors and graduate level traditional and on-line courses for averaging 12 students in subject matter areas of Marketing, Economics, Management, Accounting, Sales, and Strategy Featured speaker at the American Association of University Professors Conference, June 11, 2009, "Creating a Consortium of Colleges Focused on Sustainable Development of the Global Extreme Poor"

Developed and implemented a legal marketing strategy encompassing educational seminars and articles directed toward ALA and ABA chapters to highlight Océ Business Services (OBS) knowledge and experience. Initiated and completed an application process resulting in OBS ranked #57 as a leader in the International Association of Outsourcing Professional's (IAOP) Global 100 Outsourcing list, included in four sub-lists and featured in a Fortune IAOP advertorial, which will continue to build the brand and improve name recognition.Researched, developed, and implemented marketing programs focused on key marketing segments and vertical markets (legal, healthcare, education). Developed Segment Solutions and Opportunity Briefs for sales and operations, wrote case studies, whitepapers, and segment training materials.

Developed financial justification and negotiating services and pricing to launch a comprehensive Printer Fleet Management solution that provided $10 million in first year revenue.Created a Multi-function Device (MFD) Information Security Policy to protect client data and differentiate Bowne Business Solutions (BBS) from competitors.Initiated a Mail Center Security Guide to enhance and strengthen existing security programs.Made BBS service offerings more cost effective by analyzing clients' office equipment needs, provided Office Document Services (ODS) analysis for RFPs and participated in client sales/consultation presentations. Established strategic partnerships and alliances with vendors to provide additional value-add for BBS clients; explored new product and service opportunities.

Responsible for developing and leading the division's strategy for ODS solutions, which covered copy/print/scan/fax/mail at desktop, workgroup and production levels.Developed, negotiated pricing, and launched a Print Chargeback solution.Managed a cross-functional team developing eSubmit; an electronic job submission, tracking, and reporting application integral for the production centers and increased client productivity.Publications: Wrote 45 internal and external whitepapers discussing trends, product comparisons, tradeshow reviews, mailroom security, initiatives to connect digital systems, and security issues.

Copier/FaxResearched, wrote, and presented a print monitor software presentation at an annual dealer meeting.Developed sales and marketing strategies for all copier, MFDs and fax products.Produced marketing materials including competitive information resource guides, launch materials, CD-ROM launch and sales presentation materials, and hardcopy and electronic demonstration originals.

Training & DevelopmentManaged all learning labs, P&L, equipment, operations, lab personnel (6), expansion from one to three sites, secured equipment for training, improved inventory control, and developed policies and procedures.Expanded course offerings for sales, management, client support, and computer skills training with CBT and web-based training.

Various Management Roles including Dealer Product Support Manager, Training Manager (Sales and Product), and Curriculum Development Manager Business Development:Responsible for the northeast region sales of color copiers, digital copiers, and digital duplicators.Increased the number of specialty product dealers by 50% resulting in increasing color copier sales by 11%, increasing digital copier sales by 413%, and increasing digital duplicator sales by 151%.Training: Identified and established fiscal goals and objectives for multimedia development, while managing all aspects of P&L, marketing, distribution and inventory of the multimedia programs.Researched, analyzed and identified potential markets and alternate training technologies and web-based training providers, while coordinating sales of over 200 programs.Developed new Computer-based Training (CBT) programs (LAN Basics, Color, Multi-function) working with 3rd part software developers and providers.Managed the development of curriculum to meet planned objectives (created 10+ programs) by working with Product Managers to get new product data prior to launch.Managed product training as a self-sufficient business entity within Ricoh Corporation (sold key training programs to other Ricoh companies and subsidiaries).Managed 6 product sales trainers creating a national product sales training group responsible for copier, fax, multifunction and color systems. Trained over 500 dealer sales representatives in basic sales skills, advanced sales skills and management training workshops.Designed and implemented a plain paper fax seminar and conducted new product launches.

Consistently achieved over 100% of quota selling Panasonic copiers and facsimile systems.Implemented marketing strategies involving direct mail, advertising, and trade shows.

Managed a work force of 30 to 50; employees, P&L responsibilities, and increased same store sales 20% annually.Developed three employees into store managers