Raymond Byrd Email & Phone Number

Northville, Michigan, US

• Provided global network engineering services in LAN and WAN, wireless, firewall, monitoring, and operations support.
• Wide Area Network (WAN) Support: Installed, configured, and supported sites with DMVPN or MPLS services. Routers at standard sites are single multi-homed for redundancy. Intranet traffic traverses the primary router.
• Local Area Network (LAN) Support: Performed installation, configuration, and support of sites with a single- or dual- core switch configuration. Each Access Layer Switch (ALS) is configured to use separate management.
• Wireless Support: Supported, installed, and configured wireless environments with autonomous and light weight access points.
• Zscaler Firewall: Configured intrusion prevention and security policies, and managed access rules to allow bi-directional communications as relating to TCP, UDP, HTTP, and HTTPS protocols. Other tasks included policy.
• SolarWinds Support: Provided monitoring, reporting, and Network Configuration Management (NCM) support. Monitoring included, but was not limited to, device bandwidth utilization, availability, critical alerts, special.

• Provided engineering and operations support for Henry Ford Health Systems wireless network infrastructure.
• Day to day focus included wireless network design, installation, configuration, and troubleshooting.
• Collaborated with cross-functional teams to support on-going projects and initiatives to improve network reliability, throughput, and overall end user experience.
• Managed capacity, project, change, incident, and problem records.

• Supported multiple aspects of network engineering including installation and configurations, project management, database management, maintenance activities, and troubleshooting.
• Network Operations - Change Implementation Team: o Responsibilities included the installation and configuration of switches, routers, and wireless devices, with an emphasis on change, project, network database, and.
• Network Operations Center (NetOps): o Conducted troubleshooting of Cisco routing, switching, wireless, and F5 load balancers on the Ford Motor Company Global Enterprise Network.
• Environment: Cisco Switch - C3750, C3850, C4500, C6500, Virtual Switching System (VSS), Cisco Router - ASR1002-X, C2900, Wireless Controllers – 5508, 5520, Access Points – 2700, 2800, Mesh APs – 3802, 3602, 2602, 1242.

Weinheim, DE

• Performed LAN and WAN engineering relating to planning, design, implementations, operations, optimization, change control, project management, and troubleshooting.
• WAN Management: Served as technical liaison between MPLS carrier and Freudenberg business units. Facilitated WAN carrier change, add, move activities to support remote site and corporate business requirements. Managed.
• LAN Management: Provided switching, wireless, and cabling infrastructure support. Supported multiple Layer 2 protocols and LAN technologies including Spanning Tree - (STP) Tool Kit, Port Security, Port Channeling, VLAN.
• Conducted firewall security administrative tasks for Checkpoint, Juniper, and Juniper Mag VPN appliances. Tasks included user account management, application filtering, traffic monitoring and access control based on.
• Document management: Managed device inventory, naming, cabling standards and network topology diagrams. Produced forms for network device audits, pre-implementation tasks, site subnet matrices, and device decommission.
• Served as project technical lead:o Cisco End of Life Infrastructure Replacement Project: Performed Switch, router, and wireless equipment upgrades for Cisco devices that are no longer supported. Hardware upgrades.

• Support all aspects of Network Engineering including but not limited to design, staging, configurations, customer service, presentations, reporting and project management.
• Facilitate, implement, and troubleshoot deployment operations for the Ford Motor Company Information Technology Infrastructure Improvement refresh project (ITII). Installation includes Routers, Switches, Wireless.
• Perform Wireless survey and verifications to certify current 802.11 a/b/g signal coverage. Recommend upgrades and Access Point (AP) placement to meet customer application and support requirements.
• Support Cisco VoIP/IPTel ID and Assessment projects as it relates to phone management, deployment and emergency/site readiness plans. Shoretel phone system deployments, troubleshooting and administrative support such.
• Understanding and knowledge of ITIL service support and service delivery management.
• Data Center and remote site network support as it relates to device installation, configuration, monitoring, cable management and troubleshooting. Perform Switch, Router, Application Control Engine (ACE), and Access.

Houston, Texas, US

• Provided technical expertise and supported complex storage/backup environments, primarily Veritas Netbackup. Level 3 Backup/Restore engineering and support for environment upgrades, monitoring, disaster recovery.
• Installed and configured new secondary backup system using MC Service Guard Clustering software to automatically failover from the primary node when a monitored process failed. This added a layer of redundancy to the.
• Upgraded the Enterprise Netbackup environment from 6.0mp4 to 6.5.4. This upgrade improved the environments backup success rate, operational efficiency, and made administrative tasks easier.
• Supported the following backup options for backup and recovery operations: Exchange, Oracle, SQL, Vaulting, and File System backups to tape and Disk (IBM DS4800/Fast T)
• Consistently received monthly backup success rates over the SOW SLO/SLA objectives (98.5%).GE Transport Integration Project (2007 – 2008)
• Installed and configured two 6.5.1A Netbackup Veritas Cluster Service (VCS) Enterprise environments with two autonomous media servers. The master server environment utilized a Sun L500 enterprise tape library and each.

Houston, Texas, US

• State of Michigan, Department of Information Technology
• Provided best practice consultation, documentation, and staff augmentation for patch management, system performance, security, and infrastructure design concepts.DSS Metrics Capabilities/ExecuView Team
• Provided Windows administrative support for an executive metrics capabilities and statistical reporting portal. Support included web, application and database servers across a development, model office and production.