Raymond Covert Email & Phone Number

Dallas, Tx, Us

Public RelationsBrand AwarenessSales Management TrainingMarketingSettlement Conferences (Non-Attorney Mediator)Court AppointmentPrivate*Registered Alternative Dispute Resolution Firm.*Registered Credit Services Organization.

Seagoville, Tx, Us

Place 7, Planning and Zoning. "P &Z "

CFL1 Trainer. Licensed Affiliate.

60/40 Venture Split as Dealer Owner/Partner. Provided dealer performance management to current investor/partner for an already established dealership prior to the business venture/partnership. Self Sufficient BHPH Dealer funds all consumer loans with no floor plans or borrowed Investor funds. This has resulted in the ability to be competitive in two ways. This provides "fair" deals to the consumer without them facing impossible terms and inflated pricing since the need to sell "paper" does not exist, while the ROI is more stable and immediate. Inventory is purchased directly via agreement through network franchise dealers as NCT units (with no buyers, fees, etc) in exchange for referrals once the consumer's credit has been re-established.

Awarded an employment contract from Sterling Imports to oversee finance and sales operations for import/export transactions. Responsible for retail lending structure and submittable to lenders through dealer-track technologies. Assist in implementation of "in house" financing branch and comprehensive overall dealership performance management. Manage and oversee activities of all dealership departments.Work with sales and finance management to develop dealership sales goals and business plans.Maintain sustainable dealership Sales production levels.Create action plan and effectively manage sales managers and sales staff for in house lending.Set an example of professionalism through actions and appearance.Assist in developing an advertising and marketing plan.Plan, implement and measure promotions.Work with the GM to review forecasts and profits for sales department.Provide guidance, support and motivation to ensure employees are maximizing their ability and growth potential.Maintain a positive and ethical working relationship with all employees, manufacturers, lenders, vendors and customers.

Irving, Tx, Us

Establish relationships with prospective Nissan buyers through prospecting, referrals, internet inquiries and visitors to Nissan. Exceed personal and company sales goals and maintain 1000 score on the customer service index by and through Nissan. Executed activities include: Nissan product knowledge certification training to ensure customer inquiries are satisfied.  Provide financing and leasing options to customers. Provide support to sales team.  Product product demonstration and obtaining credit authorizations.  Resolve customer concerns and needs on a daily basis.  Develop and create customer communication and document in dealer tracking system.  Active participant and contributor in daily & weekly sales team meetings by management

Lender/Dealer Transactions and Negotiations. Retained as Arbitrator/Mediator to negotiate sales agreements between dealer and lenders to maximize profit for a group of independent dealers owned under the same management group. Maximize profit for dealer. Advocate for Consumer demands. Structure deals/contracts for lender acceptance/interests to improve dealer loan approval counts minimizing turn-downs.

A year ago we set out to build a company that focused solely on delivering greatcustomer experiences through LiveChat. Creating lasting, meaningful connectionsinstead of superficial interactions. Produced and "closed" contracts providing chat lab software and services to law firms, medical practices, and other corporate entities that provided them essential communication maximizing their own profit by retaining customers and gaining further potential business for the client.

Sole Proprietor Contract Employee retained specifically to "close" and gain pre-paid legal memberships on behalf of a fortune 500 company that provided legal protection insurance to consumers. Regulated by the Texas Department of Insurance and Texas Department of Licensing and Regulation.

Manage Sales Team StaffInventory ManagementMaintain Steller Sales Objectives

Bachelor Of Applied Science (Basc), Interdisciplinary Studies (Criminal Justice/Pyschology/Sociology)

Associate Of Arts And Sciences (A.A.S.), Psychology

Mansfield High School, Army Jrotc

Secondary Education (Middle School), Drama/Acting/Music

Education record

Education record

Associate Of Arts And Sciences (A.A.S.), Psychology

Conflict Resolution Course Study/Uta Law Library/Universities Center, Criminal Justice/Criminal Defense (12 Hours)