Raymond Cudar Email & Phone Number

Texas, United States

Fort Worth, Texas, US

Coppell, Texas, US

• Responsible for the operational execution of Tempest's Equipment Division and Value-Added Services in the telecom industry to support both public and government networks for both Forward & Reverse. $150M in annual.
• Developed and delivered executive and board-level presentations.
• Developed technical and program implementation cost estimates, ensuring the organization's adherence to schedules with a 99.98% success rate in metric-driven integration.
• Led the Spare Parts Management team, increasing account gross profit from just below 50% to over 73%.
• Steered Tempest's Quality System, successfully completing 2024 TL9000 recertification.
• Oversaw and directed human resources initiatives focused on talent acquisition, employee development, and engagement strategies to foster growth, enhance performance, and build a high-performing team culture.

Coppell, Texas, US

Coppell, Texas, US

Responsible for the operational execution of Tempest's Spare Parts Management (SPM) and Third-Party Logistics Divisions. Additionally, head of Tempest Quality System.

San Mateo, CA, US

• Responsible for supporting partner selection process, financial modeling, contract negotiations, and program implementation for new Reverse Logistics partners in North America, Europe, and Asia.
• Reduced Reverse Logistics global spending by 32%.
• Launched a cross-border repair model for North America, reducing TAT by 80 days and repair cost by $2.5M.

Fort Worth, Texas, US

• Provided supply chain and process improvement consulting across multiple industries and business disciplines, from small to large, extraordinarily complex organizations.

Austin, Texas, US

• Developed and implemented Consumer Packaged Goods (CPG) reverse logistics programs across the US, Asia, Europe, and the Americas, primarily as a remote Global Account Manager with travel as needed.
• Reduced a customer's supply chain cost by 21% and onboarded over $620 million in new business.
• Developed procedures for program launch to conform to international/regional regulations and managed both domestic and international programs from conception to launch.

Richfield, Minnesota, US

• Managed In-Home Services Repair organization for the Western United States.
• Increased customer relations and employee retention through development, empowerment, and accountability.
• Established and ensured key metrics for In-Home Repair Manager and associated areas achieved.
• Full P&L responsibility for In-Home Repair Organization supporting the Western United States.
• Exceeded consolidated KPIs by 18%, eliminated OT, and reduced customer response timing and truck rolls by 29%.

Fort Worth, Texas, US

Independent consultant focused on Operations, Change Management, and Supply Chain initiatives. Additional service capabilities include Executive level Interim Management.

• Oversaw supply chain and distribution center operations in Grand Prairie, San Antonio, and Houston, Texas, and managed operations in 29 remote depots across nine states.
• Managed supply chain operations including all aspects of Product Lifecycle Management (PLM): procurement, suppliers, logistics, forward and reverse transactions, inventory management, and product depositing.
• Full P&L responsibility for operations supporting annual sales in excess of $580 million.
• Increased operational efficiency by 62% using Lean practices, process improvements, and newer technology.
• Improved organization's cash flow efficiency by 18% using a change management approach.
• Developed and implemented new supply chain standards to increase customer satisfaction and reduce COGs.

• Established and led the Customer Solutions Department to support Business Development efforts.
• Negotiated Master Service Agreements and Statements of Work (Contracts) for high-profile accounts.
• Secured major retailer, wireless carrier, and OEM opportunities in excess of $350M in new business.
• Directed project managers and implementation teams in large, complex, cross-functional projects, including new process development, facility setups, IT systems integration, hiring, and financial modeling.

Master Of Business Administration (M.B.A.), Business, Management, Marketing, And Related Support Services

Master'S Degree, Information Technology

Bachelors, Business Marketing

Associates, Computer Science

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services