Ray Darling Email & Phone Number

New York, Us

New York, Us

Philadelphia, Pa, Us

• Achieved a 43% increase of +$6.9 million over 2021 sales by leading district team through complexities such as supply chain interruptions, staffing competition, and inventory management.• Coordinate 9 locations and staff of 90 – 150 employees to ensure total district coverage, achievement of budget measures and customer satisfaction.• Facilitate a cross-collaborative weekly district manager council conference call to collect process and problem feedback, providing talking points to stakeholder leaders.

New York, Us

• Managed store opening project to staff, merchandise, and successfully open store location resulting in $1.5 million in revenue.• Supported development of business strategies and operating procedures to reopen under COVID-19 guidelines.• Developed, communicated, and led the implementation of improved shipment processing standard. Completed requirements, testing, pilot, and rollout phases. Project completion resulted in $300,000 savings.

San Francisco, California, Us

• Led 13 Stores, 100 Plus employees and an annual sales volume of $16.0 million while maintaining 99% payroll budget compliance.• Selected as lead interviewer to assess potential store manager candidates for store openings in 10 districts and 150 stores.• Developed and presented training materials to increase efficiency in MS Office tools, planning, problem analysis and resolution.

Coraopolis, Pa, Us

• Directed project team to prepare for and facilitate annual executive visits and manage increase customer traffic flow as a direct result of the Dick’s Sporting Goods Open and associated ticket sales.• Acted as district subject matter expert, project manager, and trainer for company implementation of labor management and scheduling system. Resulted in on-time project completion and overall improvement in annual payroll variance.• Led daily operations including staffing, scheduling, budget control and sales analysis resulting in an increase of +11% or $1.5 million.

San Francisco, Ca, Us

• Led 8 Stores and 11 Stores with a total annual sales volume of $88.0 Mil. and $44.0 Mil. Respectively.• Facilitated talent assessment, development and succession planning that led to the recruitment, hiring, placement and training of three external Store Managers, two internal Store Managers and an internal District Manager.• Monitored, audited, and analyzed sales, service, payroll and inventory data to achieve a +5.4% and +2.8% sales increase in Charleston and Brooklyn respectively.

San Francisco, California, Us

• Collaborated with four brands in the development and design of the Workbrain Workforce Management software application. This solution was deployed to 3,000 stores and managed time and attendance/ scheduling for over 140,000 employees, it is estimated to deliver a yearly payroll savings of $26 mil. /yr.• Coordinated requirements review and documentation process for application development.• Monitored iterative testing and revision of data file integration to ensure maximum application performance and a 99.5% up time.• Created and delivered change management presentations and training materials to multiple brands and business partners to facilitate adoption of new workforce management applications and to enhance company staffing and scheduling procedures. • Oversaw the development of service level agreement and operating procedure documentation for application support to facilitate system administration and post-deployment problem resolution.

Master Of Business Administration - Mba, Management Information Systems And Business Analytics

Bachelor Of Science - Bs, Healthcare Management