Raymond Grabowski Email and Phone Number

• Hired and managed an opening staff of 26 including CAs, Techs, Inventory Manager and Pharmacists • Set up physical workspace for efficiency, inventory control, safety and compliance.• Established and redefined SOPs for Inventory Management, Cash Handling and Customer Relations

• Awarded the Verano MVP my first month employed.• Redesigned ‘back of the house’ layout for enhanced workflow, inventory management and cash handling. Including the Vault, Receiving and Processing Room and AIC office.

• Played an instrumental role in preparing and opening for the start of Adult Use sales.

Built store website from concept to launch; collaborated with owner on design, branding and content Utilized my liquor industry and retail management experience to redesign the physical store layout for enhanced profitability; maximized space and ease of shopping experience by managing product overflow, focusing on high traffic sections

Contributed to a continued 4 year upward sales trend with each year being the most profitable year on record by building our customer base, focusing on high profit margin products, and engaging in a personal style of customer serviceBuilt the store’s first ever website from concept to launch; collaborated with owner on design, branding and contentEstablished a social media presence and trained the store owner and staff to utilize it effectively – earned a five-star review as well as posting consistently liked and shared content by our local market Redesigned store layout for enhanced profitability, maximized space and products cultural significance and trends driven by local and niche markets

Graphic Design work includes web site and flyer design for former employers, commissioned art pieces and small one off projects for various clients Krizta Moon, Board Certified Music TherapistWorked with the client to completely redesign Kriztamoon.com to reflect a unified theme and concise message consistent with her brandRe-wrote content, optimized graphics and images to represent the client’s unique philosophy on music therapy Tabor Music SchoolDesigned advertisements for classes and play auditions to match their recent rebranding

Consistent high performance with direct to public sales and promotions by focusing on positive engagement, brand narrative, and product knowledgeDrove sales at key on and off premise accounts through relationship building, merchandising, and hosting events Organized and executed tap takeovers, pub crawls, beer dinners, product launches, in-store tastings as well as hosting accounts at the brewery for educational and networking eventsDesigned custom event and product posters consistent with brewery branding for my individual accounts and events

Established the role, responsibilities, and daily operations of the Taproom Manager position in addition to cultivating a loyal customer base and meeting all weekly sales goals put forth by the brewery ownersPlayed a key role in event planning, implementation of beer launches, cask nights, themed parties, and charity toy drivesDesigned interior elements of the tap room including pallet seating and tables to align with the rustic atmosphere and overall Black Hog brand

Utilized my position to secure an opportunity in the co-owner’s start up Black Hog Brewing. During my time here I paid close attention to the branding, standards of excellence and company culture that earned Ordinary a rating of “extraordinary” by the New York Times and “30 Best Bars in the World” by Conde Nast Traveler.

Maintained a 25-30 hour a week schedule while going to school and keeping my grades up. Following graduation and during the 2008 recession I stayed on as a full time employee. During this time I developed my expert level wine, beer and spirits knowledge, grew strong personal bonds with customers and community, managed a staff of 5 and reorganized the sales floor and storage area for maximum efficiency and increased profit margin. Additional accomplishments including growing our craft beer customer base by expanding the inventory of limited, trending, and local brands as well as implementing a social media marketing plan via Facebook, Twitter and Instagram that focused synergistic messages and a shared experience.

Accomplishments: Team Leader for Operation Homeless Enumeration Perfect scores on all Federal Census TestsDoor to door public relations with confidential materials during Address Canvassing and Mapping, Group Quarter Enumeration, Non-Response Follow Up Re-Interviews, filing, data entry, and preparing field materials