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@mscdirect.com
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2 phones found area 516 and 858
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LinkedIn matched
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Raymond Hess is listed as Receivables, Credit and Collections Leader at MSC Industrial Supply Co., based in Charlotte Metro, United States. AeroLeads shows a work email signal at mscdirect.com, phone signal with area code 516, 858, and a matched LinkedIn profile for Raymond Hess.
Raymond Hess previously worked as Credit & Collection Manager at Msc Industrial Supply Co. and Director of AR, Credit and Collections at Maersk Line. Raymond Hess holds Bachelor'S Degree, Economics from University Of Pittsburgh.
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AeroLeads found 2 current-domain work email signals for Raymond Hess. Compare company email patterns before reaching out.
I have been in the Accounts Receivables, Credit and Collections field for all of my career and have had the opportunity to work in both the Consumer and Business to Business segments. While the consumer and commercial credit and collection business can be quite different, they also share many of the same success criteria. My leadership prioritizes active team coaching and building strong relationships with sale, senior leaders and your customers. My teams are proactive business partners. Adding my end to end accounts receivables experience from credit granting, then invoicing through payment I have the skills to build high performing teams. Eight years ago I had the opportunity to take these skills from the Consumer Credit card receivables at GE Money to the business to business global ocean freight transportation industry at Maersk Line. Market share is highly fragmented and differentiating yourself from the competitors was vital. Customer visits, attending sales meetings and process reviews with our customer established my team as valued business partners.Delivering an invoice and asking for a payment isn’t enough to be successful in today’s competitive markets. Highly performing Receivables teams have to deliver strong relationships and knowledge to their customers in order to deliver results. The best feedback I have heard from our sales team was: “your team gets it, they understand the commercial side of the business”.
Listed skills include Process Improvement, Management, Leadership, Business Process Improvement, and 20 others.
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A career timeline built from the work history available for this profile.
Davidson, North Carolina, Us
Responsible for all AR, Credit and Collections for the SE US Region for MSC and all NAM for sister company Class C Solutions Group. Managing both in-house and 1st party outsourced credit and collections groups.Experience with JD Edwards and IBM AS/400. The company's currently in the process of a SAP S/4 HANA Finance implementation expected completion in April 2016.
Copenhagen, Dk
Responsible for all customer facing operations for the US Commercial Accounts Receivable functions, including B2B collections, credit risk and financial shared services. Portfolio includes 6800 active customers, $5.2 billion annual revenue and $300 million outstanding on a SAP solution. Extensive experience managing in-house, off shored and outsourced (First and Third party collection agencies) receivables. Managed Shared Service teams in India (Pune and Chennai), Manila and Charlotte.SAP/FSCM implementation experience. Actively drove Finance Transformation Project 2014-2015
Norwalk, Ct, Us
Responsible for all call center operations of the collection function and strategic management of the Belk private label credit card portfolio. Manage client relationship and service levels.
Charlotte, North Carolina, Us
Responsible for all phases of the collection function for a $450 million/1.8 M customer credit card receivable portfolio including: early and late stage collections, collection agency recoveries, fraud and training.
Developed all processes and procedures related to the start up of an inbound/outbound business to business marketing/customer service call center program.
Responsible for the development, direction and training of the College’s new 150 hour Customer Service/Call Center Training Certificate Program. Authored the college’s 40-hour customer service supervisory curriculum.
Responsible for all phases of a 137 person 60 day through write-off retail collection call center with operations 13 hours per day, seven days a week. Establish budget, then set expectations for staffing, training, process improvement, productivity and performance results. Achieved top expense rank out of eight divisions in 2000 and 2001. Performance versus corporate average resulted in $1.5 million in bad debt expense savings annually.
Quick answers generated from the profile data available on this page.
Raymond Hess works for MSC Industrial Supply Co..
Raymond Hess is listed as Receivables, Credit and Collections Leader at MSC Industrial Supply Co..
AeroLeads has found 2 work email signals at @mscdirect.com for Raymond Hess at MSC Industrial Supply Co..
AeroLeads has found 2 phone signal(s) with area code 516, 858 for Raymond Hess at MSC Industrial Supply Co..
Raymond Hess is based in Charlotte Metro, United States while working with MSC Industrial Supply Co..
Raymond Hess has worked for Msc Industrial Supply Co., Maersk Line, Ge Money Bank, Belk Stores Services, and Direct Response Marketing.
You can use AeroLeads to view verified contact signals for Raymond Hess at MSC Industrial Supply Co., including work email, phone, and LinkedIn data when available.
Raymond Hess holds Bachelor'S Degree, Economics from University Of Pittsburgh.
Raymond Hess is listed with skills including Process Improvement, Management, Leadership, Business Process Improvement, Transportation, Change Management, Finance, and Forecasting.
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