Raymond Hess Email and Phone Number
Raymond Hess work email
- Valid
- Valid
- Valid
Raymond Hess personal email
Raymond Hess phone numbers
I have been in the Accounts Receivables, Credit and Collections field for all of my career and have had the opportunity to work in both the Consumer and Business to Business segments. While the consumer and commercial credit and collection business can be quite different, they also share many of the same success criteria. My leadership prioritizes active team coaching and building strong relationships with sale, senior leaders and your customers. My teams are proactive business partners. Adding my end to end accounts receivables experience from credit granting, then invoicing through payment I have the skills to build high performing teams. Eight years ago I had the opportunity to take these skills from the Consumer Credit card receivables at GE Money to the business to business global ocean freight transportation industry at Maersk Line. Market share is highly fragmented and differentiating yourself from the competitors was vital. Customer visits, attending sales meetings and process reviews with our customer established my team as valued business partners.Delivering an invoice and asking for a payment isn’t enough to be successful in today’s competitive markets. Highly performing Receivables teams have to deliver strong relationships and knowledge to their customers in order to deliver results. The best feedback I have heard from our sales team was: “your team gets it, they understand the commercial side of the business”.
-
Credit & Collection ManagerMsc Industrial Supply Co. Oct 2015 - PresentDavidson, North Carolina, UsResponsible for all AR, Credit and Collections for the SE US Region for MSC and all NAM for sister company Class C Solutions Group. Managing both in-house and 1st party outsourced credit and collections groups.Experience with JD Edwards and IBM AS/400. The company's currently in the process of a SAP S/4 HANA Finance implementation expected completion in April 2016.
-
Director Of Ar, Credit And CollectionsMaersk Line Feb 2007 - Oct 2015Copenhagen, DkResponsible for all customer facing operations for the US Commercial Accounts Receivable functions, including B2B collections, credit risk and financial shared services. Portfolio includes 6800 active customers, $5.2 billion annual revenue and $300 million outstanding on a SAP solution. Extensive experience managing in-house, off shored and outsourced (First and Third party collection agencies) receivables. Managed Shared Service teams in India (Pune and Chennai), Manila and Charlotte.SAP/FSCM implementation experience. Actively drove Finance Transformation Project 2014-2015 -
Senior ManagerGe Money Bank Jan 2006 - Feb 2007Norwalk, Ct, UsResponsible for all call center operations of the collection function and strategic management of the Belk private label credit card portfolio. Manage client relationship and service levels. -
Director Of ArBelk Stores Services Jan 2004 - Jan 2006Charlotte, North Carolina, UsResponsible for all phases of the collection function for a $450 million/1.8 M customer credit card receivable portfolio including: early and late stage collections, collection agency recoveries, fraud and training. -
General ManagerDirect Response Marketing Jan 2003 - Jan 2004Developed all processes and procedures related to the start up of an inbound/outbound business to business marketing/customer service call center program.
-
Program ManagerCommunity College Of Allegheny County Jan 2003 - Aug 2003Responsible for the development, direction and training of the College’s new 150 hour Customer Service/Call Center Training Certificate Program. Authored the college’s 40-hour customer service supervisory curriculum.
-
Director Of CollectionsKaufmann'S Department Stores Sep 1987 - Jul 2002Responsible for all phases of a 137 person 60 day through write-off retail collection call center with operations 13 hours per day, seven days a week. Establish budget, then set expectations for staffing, training, process improvement, productivity and performance results. Achieved top expense rank out of eight divisions in 2000 and 2001. Performance versus corporate average resulted in $1.5 million in bad debt expense savings annually.
Raymond Hess Skills
Raymond Hess Education Details
-
University Of PittsburghEconomics
Frequently Asked Questions about Raymond Hess
What company does Raymond Hess work for?
Raymond Hess works for Msc Industrial Supply Co.
What is Raymond Hess's role at the current company?
Raymond Hess's current role is Receivables, Credit and Collections Leader.
What is Raymond Hess's email address?
Raymond Hess's email address is ra****@****ium.net
What is Raymond Hess's direct phone number?
Raymond Hess's direct phone number is (516) 812*****
What schools did Raymond Hess attend?
Raymond Hess attended University Of Pittsburgh.
What skills is Raymond Hess known for?
Raymond Hess has skills like Process Improvement, Management, Leadership, Business Process Improvement, Transportation, Change Management, Finance, Forecasting, Budgets, Crm, Financial Analysis, Customer Service.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial