Dr. Raymond E. Johnson, Iii Email and Phone Number

Serve as a liaison between the Information Technology Applications Group and Business Groups. Duties include applying a combination of business and technical skills to gather business process requirements, translate those requirements to technical teams, participate in the design and implementation of application development, and maintain communication with the business during the software development lifecycle to ensure the success of each project. Other duties include ongoing training to customers, maintaining systems and applications, providing regular communication and project tracking between groups. Provide subject matter expertise for specific applications and their integration with relevant business processes. Participate in efforts to analyze business practices and find ways to reduce inefficient, redundant processes. Define organizational processes, capabilities, application of key technologies, and performance measurements; produce a yearly roadmap of process improvement initiatives. Define business requirements for new and redesigned applications; provide direction during change initiatives and assist in resolving business process issues arising from process re-design. Serve as a source of business and technical knowledge on business processes relevant to related applications. working knowledge of Quantitative Analysis/Business Process Management. Intermediate knowledge of Project Management Principles. Demonstrates a high level of proficiency in understanding and comprehending financial/business analysis techniques. Proven ability to interact with people, clear, fluent, expressive use of verbal and written language to convey information and ideas in a nontechnical manner. Skilled in analysis, problem-solving, decision-making, planning, organizing, meeting deadlines, multi-tasking, attention to detail, and communication.

• Responsible for assisting organizations in improving efficiency, growth, and profit through data mining, process analysis, strategic planning, and change implementation. • Define business problems through consultations, meetings, and case studies; review and analyze information through different reports and researches; interview or facilitate focused group discussions with management and employees; develop and present recommendations for the management, and develop plans and programs for change implementation in the organization. • Support the analysis, planning, implementation, and evaluation of specific projects; work with clients to meet project performance expectations; communicate with teammates and project leaders to deliver the best solution for the project's initiatives; and monitor the market trends to develop products and improve existing products and services. • Well developed oral and written communication skills; strong presentation skills; knowledge of business operations. • Prioritize and multi-task; document business requirements, analysis, and functions; effectively solve problems.• Able to build and maintain strong client relationships.

• Assisted in purchase, sell and rent of residential real estate. • Orchestrated price negotiations between buyers and sellers. • Managed closing process on home purchases.• Prepared comparative market analyses to determine the properties potential market value. • Conducted full and comprehensive evaluations of properties. • Identified and recommended alternatives regarding loan structuring and financing solutions.• Conducted open houses and assist with marketing efforts.

• Consulted with business owners to determine technical, management and sales needs.• Successfully sold business consultation services to prospective clients.• Evaluated business processes to identify strengths, weaknesses, opportunities and threats.• Determined area(s) where strategic or tactical resources could be improved.• Made recommendations to improve profitability, cash flow and promote sales growth.• Reviewed and analyzed financial data to mitigate business risk.

• Managed project requirements, plans, deliverables, budgets, schedules, and initiatives.• Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the project needs.• Provided clear and reliable communications to internal teams, project stakeholders, external vendors, and customers.• Made recommendations for improving efficiency, product delivery and expense reduction in projects.• Liaison between IT and Business Partners; developing/maintaining strong relationships with multiple teams and vendor management.• Resolved issues and mitigated risks; escalated issues/risks when appropriate; defined end-user problems and coordinated the implementation of solutions through end-user testing.• Managed the full project management life cycle and software development life cycle for various projects.• Managed the allocation of resources within the program(s) to meet work fluctuations, budget and time constraints. • Develop objectives and manage the day-to-day efforts of the internal teams.• Served as subject matter expert, providing technical and analytical guidance to the program and project teams.

• Managed the logistical processes for a software upgrade project. • Defined end-user problems and coordinated the implementation of solutions.• Conducted end-users testing.• Effectively implemented technology platforms, developments and enhancements.• Participated in strategic planning, communicating and project and logistical planning. • Managed project requirements, project plans, budgets and deliveries on assigned projects.• Develop objectives and manage the day to day efforts of the internal teams.• Improved data integrity.

• Delivered logistical solutions by balancing scope, time, cost and quality. • Meet project deliverables and managed project-plans.• Defined deliverables, managing budgets and communicating progress to senior management. • Managed the reverse logistic process (Returns) at distribution center.• Developed and maintained analyses on product life cycle.• Resolved customer/supplier issues.• Analyzed inventory levels of distribution center and company stores.• Maximized inventory turns.• Worked closely with the retail buyers in determining inventory reduction strategies.• Responsible for the quality control and cycle count departments in the distribution center.