- Specialises in devising and delivering Business Intelligence solutions within multiple client projects.- Engages with senior management and stakeholders from each client to determine, define and understating business and technical requirements. - Translates needs into the creation of Data Warehouses, proposing and presenting such solutions for approval.- Instrumental in all phases of the developmental and delivery lifecycle, providing end user training as required.

- Tasked with transforming manual, detailed financial reporting system into automated, modernised solution to save time and reduce error.- Created Proof-of-Concept to demonstrate proposed solution and all features.- Engaged with client extensively to ensure their expectations and priorities with translated into project deliverables. Included such detail as amount of data required on each page, typeface positioning/size, etc.- Delivered reporting solution now collates and displays 30,000+ articles of data and runs within 30 minutes at regular, automated intervals. Data is delivered directly to each user inbox and the report now provides better tracking of sales and expenditure.- Achievements included: reduced report creation time from one month to 30 minutes; reduced staff hours from 3x30 days to 1x2 day; allowed report to be produced monthly; reduced errors from manual data manipulation to zero.

I was responsible for setting up a reporting system, using Crystal Reports, to track the Service Desk delivery and all its activities to better understand where improvements could be made.

Business Objects (Crystal Reports XI, Web Intelligence, Universe Design), Microsoft (SQL Server 2000 / 2005 / 2008, Access, Excel), Three D Graphics CRCharts, Data Analyst, Business Analyst, Statistical Analyst

Creation of new Crystal ReportsManage multiple SQL databasesStatistical Analysts

Crystal Reports DevelopmentCrystal Reports TrainingWeb Development