Raymond S. Leonardi Email & Phone Number

Identify potential clients through prospecting and referrals. Call on potential clients in person and by phone to present products and services. Engaged in contract reviews, process improvement, security procedures to educate and cut operating expenses for merchants. Training with consultative sales techniques

Coordinated marketing and sales efforts as well as overseeing development of new products and training Took lead of introducing company to new potential business and business Opportunities (Check 21, Online Debit, and Cash Advances). Developed updated underwriting criteria to increase business and market share. Introduced and replaced security monitoring and customer service products Documented and put into place policies and trained staff in security and loss prevention Negotiated and Implemented successful replacement of Cardsystems with First Data front end products Introduced and negotiated new banking and sponsorship relationship into organization

Directed sales, marketing, operations, and retention of ISO/Agent sales force during the restructuring of management due to the sale of Bridgeview Payment Solutions to NPC and then Bank of America Responsible for development and implementation of Petroleum Program, including production of marketing materials and trainings. Took lead in development of ISO online application and input to increase speed and enhance efficiency. Hired, trained, developed a staff of 30 promoting professionalism to retain and expand current clients. Worked with internal management team to restructure underwriting and application flow processes using Six Sigma principles to enhance productivity. Effectively managed budget and expenses within Corporate Guidelines.