Raymond Lorence Email & Phone Number

Omaha, Ne, Us

Omaha, Nebraska, United States

• Adoption of Kubernetes in Azure DevOps (AKS) • Migration of telephony platform driving a 50% saving • Building Azure Cloud framework supporting FinOps initiative• Near and long-term strategic planning • Driving autoscaling project with 15% estimated Cloud cost savings• Focused on Infrastructure Life Cycle process to reduce/eliminate cost on legacy systems• Manages facility security including secure access and camera systems.• Partnered with Product owners to… Show more • Adoption of Kubernetes in Azure DevOps (AKS) • Migration of telephony platform driving a 50% saving • Building Azure Cloud framework supporting FinOps initiative• Near and long-term strategic planning • Driving autoscaling project with 15% estimated Cloud cost savings• Focused on Infrastructure Life Cycle process to reduce/eliminate cost on legacy systems• Manages facility security including secure access and camera systems.• Partnered with Product owners to provide solutions for complex issues and efficiency gains. Show less

Omaha, Nebraska, United States

• Build a Cloud Command Center team for monitoring and automated predictive failure resolution • Lead effort using automation to refresh data in lower environment on demand (Data sources include – SQL, Azure Dynamics, Azure F&O, and Non-Relational Databases)• Matured the DevOps environment through automation and access control• Partnered with Security to implement SIEM solution• Drove Dynatrace for synthetic monitoring initiative improving our customer experience• Developed… Show more • Build a Cloud Command Center team for monitoring and automated predictive failure resolution • Lead effort using automation to refresh data in lower environment on demand (Data sources include – SQL, Azure Dynamics, Azure F&O, and Non-Relational Databases)• Matured the DevOps environment through automation and access control• Partnered with Security to implement SIEM solution• Drove Dynatrace for synthetic monitoring initiative improving our customer experience• Developed a Service Catalog for the Infrastructure Org• Acts as trusted advisor to Senior Leadership on M&A integration strategies• Driving IaC adoption initiative (Terraform) Show less

Omaha, Nebraska, United States

• Built strong quality driven teams focused on cutting edge technology• Successfully migrated multiple data centers to Azure Cloud• Manages 80% of the Technology budget • Fully integrated acquisition onto parent company’s tech stack • Manages day-to-day operations for the DBA, Cloud Engineering, and DevOps Engineering teams• • Drove first-in-class culture for the Infrastructure organization• Implemented SOC2 compliance solutions• Engineered and deployed work… Show more • Built strong quality driven teams focused on cutting edge technology• Successfully migrated multiple data centers to Azure Cloud• Manages 80% of the Technology budget • Fully integrated acquisition onto parent company’s tech stack • Manages day-to-day operations for the DBA, Cloud Engineering, and DevOps Engineering teams• • Drove first-in-class culture for the Infrastructure organization• Implemented SOC2 compliance solutions• Engineered and deployed work from home capabilities for 600 employees within 60 days• Managed work using Agile Methodology• Vendor Management• Developed Change Management methodology and assisted with deploying the solution Show less

Greater Omaha Area

• Implemented new collaboration solutions.• Provide owner and CEO an annual forecast of IT related expenditures. • Leads long term infrastructure planning and product management for company. • Negotiates and procures IT hardware based on company goals and ROI. • Manages and drive efficiency for the Support Desk (reduced reoccurring call volume by over 50%). • Manages facility security including secure access and camera systems.• Works with Operation teams to provide… Show more • Implemented new collaboration solutions.• Provide owner and CEO an annual forecast of IT related expenditures. • Leads long term infrastructure planning and product management for company. • Negotiates and procures IT hardware based on company goals and ROI. • Manages and drive efficiency for the Support Desk (reduced reoccurring call volume by over 50%). • Manages facility security including secure access and camera systems.• Works with Operation teams to provide IT solutions for complex issues and efficiency gains. • Research and implement security processes to prevent cyber-attacks.• Procured and deployed new corporate backup and SAN solution.• Manages a team of three to support the IT needs of 700 employees.• Direct relationship with the Development team to ensure infrastructure will support new programs. • Manages vendor selection, relationships, contracts, and statement of work. • Responsible for performing security assessments and mitigating the risks. • Established new Disaster Recovery solution. • Awarded “Employee of the Year” for dedication to excellence and driving a positive culture to the company.• Deployed systems due to the pandemic to allow 700 employees to work remote within weeks. Show less

Greater Denver Area

• Successfully manage the completion of high impact, large-scale projects both on time and within budget. • Uncover and implement new methods to increase operational efficiency. • Served as the lead engineer for set top box code release “Cobra” and the CASMR Code Migration projects, creating and managing detailed Standard Operating Procedures (SOPs) for use by other engineers to ensure successful deployments. • Oversees all aspects of the deployment team for the… Show more • Successfully manage the completion of high impact, large-scale projects both on time and within budget. • Uncover and implement new methods to increase operational efficiency. • Served as the lead engineer for set top box code release “Cobra” and the CASMR Code Migration projects, creating and managing detailed Standard Operating Procedures (SOPs) for use by other engineers to ensure successful deployments. • Oversees all aspects of the deployment team for the project.• Setup and maintain computer lab environment (network, servers, and software).• Incorporates Lean and Agile methodologies into projects.• Develop new computer programs to aid in the installation and operation of software and hardware components.• Led the deployment of Cobra to over 24M STBs in just over 3-months, a timeframe recognized as one of the fastest and most successful code deployments ever with minimal customer impact within Comcast. • Provided the SOPs and tools necessary to complete the work needed on the CASMR Code Migration project.• Led the Central Division’s topology and migration work, working in collaboration with sites and division leadership to guarantee a successful migration. • Develop database scripts to confirm correct system configurations prior to maintenance.• Led a “wave” approach with Cobra across 2-divisions, leading to reductions in customer impact and allowed the team to complete the National Guide deployment in record time. • Obtained approval for early system set-up with key marketing partners, which allowed more time to review, deploy and confirm all aspects of the project. • Reduced the deployment time by 75% with the use of a new wave deployment approach and deployment success from 98.8% to 99.5%.• Delivered multiple national presentations to the Senior Leadership team on successful project management. • Recipient of multiple “Star Awards” in 2015 and 2016, “Senior Leadership Achievement Award” in 2013 and 2016. Show less

Greater Denver Area

• Acquired expertise knowledge of the code download process used in both Motorola and Cisco environments including proficiency in diagnosing system issues. • Created new programs and tools to monitor weekly deployments that improved operational efficiency and standardized the download process. • Gained valuable experience in DTA deployments in Motorola and Cisco environments. • Developed electronic Standard Operating Procedure (SOPs), which effectively reduced deployment document… Show more • Acquired expertise knowledge of the code download process used in both Motorola and Cisco environments including proficiency in diagnosing system issues. • Created new programs and tools to monitor weekly deployments that improved operational efficiency and standardized the download process. • Gained valuable experience in DTA deployments in Motorola and Cisco environments. • Developed electronic Standard Operating Procedure (SOPs), which effectively reduced deployment document time by 50%.• Played a key role in defining and migrating the company to follow a Golden Configuration across the entire footprint.• Successfully tested and proved new deployment concepts, which drove saving of both time and money. • Submitted several new patent ideas for the company. Show less

Greater Omaha Area

• Accurately forecasted a number of items including annual production staffing needs including hiring, layoffs and temporary employment and finished item usage and build rates.• Developed reports delivered to management that outlined forecasts and past trends. • Responsible for inventory management and related efficiencies on a corporate-wide level. • Maintained operational efficiency by created innovative tools/programs to effectively monitor all aspects of production. •… Show more • Accurately forecasted a number of items including annual production staffing needs including hiring, layoffs and temporary employment and finished item usage and build rates.• Developed reports delivered to management that outlined forecasts and past trends. • Responsible for inventory management and related efficiencies on a corporate-wide level. • Maintained operational efficiency by created innovative tools/programs to effectively monitor all aspects of production. • Successfully trained and supervised employees on programs developed. Show less

Greater Omaha Area

• Monitored all areas of production, reporting on current and potential issues. • Developed programs that effectively protected sensitive data and secure databases to process data.

Greater Omaha Area

• Created and implemented solutions to increase efficiency and improve system accuracy. • Used developed knowledge to successfully diagnose system issues and recommend, test and implement solutions. • Oversaw the information system department in the development of new systems. • Managed and supported special project teams to complete projects on-time and within budget. • Continually monitored for current and possible system issues, taking a pro-active approach to correcting… Show more • Created and implemented solutions to increase efficiency and improve system accuracy. • Used developed knowledge to successfully diagnose system issues and recommend, test and implement solutions. • Oversaw the information system department in the development of new systems. • Managed and supported special project teams to complete projects on-time and within budget. • Continually monitored for current and possible system issues, taking a pro-active approach to correcting issues. • Provided advanced query building and report design. Show less

Greater Omaha Area

• Provided support by report generation and data analysis and managing the auditing team. • Delivered exceptional service while providing customer service support.

Omaha, Nebraska, United States

Bachelor’S Degree, Information Technology, 3.9

Associate'S Degree, Associate In Applied Science: Computer Programming Technology, 3.5

Activities and Societies: Deans list • Trained and experienced in the following computer programs: COBOL, COBOL II, Micro-Focus COBOL.

General Studies

Activities and Societies: College football full scholarship