Raymond Mcclory Email and Phone Number

Developed and modified software that processed client´s employee benefits including Health Savings Accounts, dependent care benefits, tuition reimbursement, retirement & survivor benefitsDeveloped and maintain production documentation Wrote program specifications from analyzing client requirements Verified files received from clients were accurate Processed client data files and verified that output was correct and when applicable, properly loaded into the databaseWorked with TSO/MVS/JCL, SAS and SQL

Using C# developed and maintained software used by floral industry to process orders, maintain inventory, etc.

Developed software using VB6, VB .NET, Printform, Crystal Reports, GMC Inspire and SQL to produce mailings that included collection letters, marketing materials from clients´ data files at the lowest postage cost. Organized and presided over meetings to review projects both before and after development. Participated in conference calls with clients. Used NCOA (National Change of Address) to updated client´s data. Automated the correction of an error that frequently occurred in a client’s input data. Prior to the automation, a programmer would spend approximately two and half hours per week correcting the issue.

Commissioned sales of high end vinyl siding, windows and doors. Helped customers resolve quality and installation issues. Called previous Sears Home Improvement customers to cross-sell additional products.

Using C, C++ and VB 6 ,developed and supported many programs for the company´s database marketing (MCIF) software packages Pinnacle 2000, Totalmarketer, and Touche Analyzer. The functions of the software included creating mailing lists, determining profitability as well as analyzing product offerings and customers demographic information. Led a team of three that developed a subsystem of Pinnacle 200, used to define marketing campaigns and track their success. Developed the user and database interface to a third party statistical modeling package. Customized the software clients used to load their data into Touche Analyzer. This required working closely with customers to determine their needs and working with multiple clients at the same time. Trained new programmers on the use the proprietary database engine and other aspects of TotalMarketer and Pinnacle 2000. Created an application, Profit 2000-Profit Calculator, that used user defined formulas to calculate the profitability of each account or household in the database. Visited out of state client to resolve Pinnacle 2000 server crashing issues. Developed many customizable reports and corresponding graphing using Crystal Reports.

Developed and maintained many television ratings and demographic information reporting packages. Languages used were C and BASIC.Worked with production and marketing personnel to resolve problems and help clients better utilize their data.

Using BASIC developed software to analyze radio and television ratings and demographic information.