Raymond Paolo Menguita Email & Phone Number

Adelaide, South Australia, Australia

As an IT Business Analyst, I have played a critical role in leading the expectation interviews with stakeholders, gathering business rules and requirements, and recommending technological improvements to enhance their business processes and operational procedures. With a focus on delivering exceptional customer experiences, I have led the creation of functional design documents, process flows, and authored most of the business requirement documents (BRD), user stories, SWOT, and gap analyses… Show more As an IT Business Analyst, I have played a critical role in leading the expectation interviews with stakeholders, gathering business rules and requirements, and recommending technological improvements to enhance their business processes and operational procedures. With a focus on delivering exceptional customer experiences, I have led the creation of functional design documents, process flows, and authored most of the business requirement documents (BRD), user stories, SWOT, and gap analyses for all products within the Apollo System and all custom projects including e-Commerce, CMS, Client Portal, and more.I have established the team's design and development methodologies such as Agile, Scrum, and Design Sprint, which have been instrumental in driving the team's success. Through my leadership, I have influenced most of the User Interface (UI) and User Experience (UX) design for all our SaaS products and custom development projects. This has included producing and developing sketches, storyboards, wireframes, low-fidelity and high-fidelity mockups, prototyping, use cases, and user validation for all products and projects.In my role, I have also led the coordination and communication of key decisions and action items among business owners, product owners, subject matter experts, and design and production teams throughout the software development lifecycle. Show less

✅ Pioneered the Emerson Cyber Security program for DeltaV Automated Patch Management, Disaster & Backup Recovery Systems. Successfully executed multiple advanced services projects in Emerson Malaysia and remotely implemented projects in Mexico and Australia.✅ Responsible for providing technical support, consultation, and on-site/remote diagnostics for Emerson Automation Solutions products/systems, including DeltaV DCS, DeltaV SIS (Safety Instrumented Systems), Wireless Solution, and… Show more ✅ Pioneered the Emerson Cyber Security program for DeltaV Automated Patch Management, Disaster & Backup Recovery Systems. Successfully executed multiple advanced services projects in Emerson Malaysia and remotely implemented projects in Mexico and Australia.✅ Responsible for providing technical support, consultation, and on-site/remote diagnostics for Emerson Automation Solutions products/systems, including DeltaV DCS, DeltaV SIS (Safety Instrumented Systems), Wireless Solution, and PlantWeb installations. Delivered exceptional service to end-user customers and engineering organizations across Asia Pacific, Europe, Middle East, Africa, North America, and Latin America.✅ Conducted troubleshooting, problem analysis, solution implementation, installation, configuration, and integration for Emerson Automation Solutions products/systems.✅ Spearheaded efforts to reduce product problem resolution time and support through the development of training and troubleshooting resources such as procedures, diagnostics, and documentation.✅ Collaborated with Emerson Business Partners and Field Service Organizations worldwide, Technology, Marketing, and Manufacturing to resolve customer product problems at a local and global level. Provided input on product direction and maintained ownership of all customer problems received, providing timely updates and setting the escalation priority.✅ Specialized in DeltaV Controller hardware and software, configuration, commissioning, and troubleshooting. Highly experienced in virtualized system environments such as Hyper-V and VMWare ESXI vSphere. Proficient in building Microsoft Servers from active directory creation to DNS management. Show less

Yokogawa Malaysia

Malaysia

✅ Lead Commissioning Engineer - FPSO Shell Gumusut Kakap Hull & Topside Project• Led the engineering team for Shell Gumusut Kakap Interim Crude Evacuation System Subsea Project and collaborated with the Project Manager, EPC, and End-user.• Worked closely with Shell Sabah Petroleum Corp. (SSPC) and PETRONAS Commissioning and Startup Team (CSU) for pre-commissioning and commissioning of Hull & Topside Control System.Facilitated Plant Device configuration, Third-party system… Show more ✅ Lead Commissioning Engineer - FPSO Shell Gumusut Kakap Hull & Topside Project• Led the engineering team for Shell Gumusut Kakap Interim Crude Evacuation System Subsea Project and collaborated with the Project Manager, EPC, and End-user.• Worked closely with Shell Sabah Petroleum Corp. (SSPC) and PETRONAS Commissioning and Startup Team (CSU) for pre-commissioning and commissioning of Hull & Topside Control System.Facilitated Plant Device configuration, Third-party system integration, sequence, interlocks, and controls.✅ Control Systems Engineer - FPSO Shell Gumusut Kakap Utilities & Topside Project• Reviewed and analyzed Functional Design Specifications and Process Control Narratives.• Generated Controls, Interlocks, and Sequences, carried out software generation and internal testing, and performed Factory Acceptance Test Execution.• Responsible for Network Loading Estimation and Calculation.✅ Yokogawa Engineering Asia (Singapore) - SITC - Cyber Security Group• Pioneered Yokogawa's Cyber Security Group, implementing Total System Architecture, Microsoft Active Directory, Backup & Recovery System, ICS Anywhere, Antivirus Patch Management, Windows Server Update Services (WSUS), Firewall / L2 / L3 Switch Configurations.• Factory Acceptance Test, Site Acceptance Test, Plant Start-up & Commissioning• DCS Engineering CS3000 / CentumVP (Logic Programming, SEBOL Programming)• Safety Control System - Prosafe-RS• PIMS, Plant Asset Management, Plant Resource Management (PRM), OPC, CAMS, Exaquantum Subsystem Communication (MODBUS, PROFIBUS, FIELDBUS)• Expert in field device protocols such as HART, Foundation Fieldbus, Profibus, DeviceNet, and Modbus. Proficient in networking such as LAN and WAN systems. Skilled in industrial IT integration and IT security including Firewall, Patch Management, AV Mgmt, Active Directory, Backup & Recovery Management. Show less

Bs, Computer Science

Activities and Societies: Central Student Council Officer

Computer Technology, Mechanics, Electronics, And Drafting