Customer Success Specialist
CurrentResponsible for accurate, complete and timely processing of all customer and consumer inquiries including but not limited to; orders, customer credits, returns, and inventory adjustments dealing with medical supply equipment. Manages open order and backorder reports to ensure on time delivery metrics. Identifies and assess customer's needs through good customer service techniques and knowledge of the company's products and services. Builds sustainable relationships and is the trusted advisor for customers through proactive open and interactive communication.