As Vice President of Operations at Foley Services, I spearhead the delivery of comprehensive background checks and medical reviews for our clients, ensuring high-quality service and strict compliance with DOT regulations. I oversee the efficient functioning of operations, driving process improvements, and implementing best practices to enhance service delivery. By fostering a metrics driven culture of continuous improvement, I regularly assessed processes and made data-driven decisions to optimize the delivery of services.

Serve in multifaceted executive role to lead company strategy in optimizing revenues and customer fulfillment operations for the U.S. and Canada. Provide comprehensive operations management with 5 direct reports for 15 regional warehouses processing 40 million images per month. Lead company growth plans, ensuring production and financial targets are achieved. Serve as key liaison in supporting C-Suite in mitigating financial risks and implementing cost-reducing initiatives to improve EBIDTA. Manage $140M operating budget for U.S. and Canadian operations encompassing team of 1,500.Collaborate with SVP in leading strategic planning process. Deploy change management initiatives across enterprise to ensure customer satisfaction and high productivity levels in alignment with organizational goals. Serve as relationship manager; cultivate industry partners; manage messaging and communication narratives and strategic transaction processes

Led, managed and directed new revenue initiative within federal government sector. Oversaw strategy, cultivated relationships, and collaborated with federal team to onboard multiple federal agencies in support of growth targets. Served as solutions architect in aligning cross-product solutions, implementing IT to meet government compliance and customer implementations.Key Contributions* Upsold $1M in additional services to large government agency following transition of 1 million cubic square feet in physical record storage. Completed project ahead of schedule and under budget. * Launched Project Management Office implementing FISMA/FEDRAMP compliance. Grew business to 20% in just one year.* Plagued with stagnant deliverables, identified third-party provider to certify systems and processes. Utilized security framework for future projects with estimated cost savings of $500K.

Directed the evaluation and $2B acquisition of the company’s largest competitor. Collaborated with CEO and executive leadership on strategic roadmap, ensuring pre- and post-deal regulatory and divestiture efforts across 4 countries.Key Contributions* Delivered the technical migrations and operational readiness of the largest transformation in company history while managing the internal team efforts and 2 large consulting firms work across 5 countries totaling over 600 people. Moved company to a Real Estate Investment Trust (REIT) creating $100M in shareholder value. Awarded company’s Top Award— Chairman’s Club, and IBM’s Global Delivery award.* Directed evaluation and $2B acquisition of the company’s largest competitor. Collaborated with CEO and executive leadership on strategic roadmap, ensuring pre- and post-deal regulatory and divestiture efforts across 4 countries. Delivered $155M of shareholder value over 2 years from revenue base of $836M across 22 countries.* Created global structure and managed progress on 200+ projects during a 24-month, enterprise-wide integration effort involving hundreds of employees, as well as external advisors and vendors.

Oversaw comprehensive strategy and roadmap for IT project initiatives. Led program review processes, PMI framework for IT portfolio and implementation of labor resources to achieve IT objectives. Managed team of 50 and budget of $100M. Served as IT sponsor for revenue management programs and facilitated business continuity efforts and disaster recovery capabilities. Key Contributions* Achieved $500,000 YoY expense and 10% reductions by standardizing disparate second-level support organizations.* Facilitated business continuity efforts, resulting in redesign of company’s global disaster recovery capabilities.