Raymond Tsan Email & Phone Number

• Leveraged communication and organizational expertise to 8 third-party facilities located in Canada and USA; provided weekly rolling production plans for over 1.9 million cases of perishable finished goods (FG) and 8400 kgs of work-in-progress (WIP) inventory annually . • Fostered trusting relationships by habitually seeking mutually beneficial, out-of-the-box outcomes while navigating supply chain challenges related to production capacity and MOQ, material and packaging delays, and unforeseen shutdowns. Collaborated cross functionally with sales, logistics, quality assurance and order fulfillment teams and successfully pivot and adapt to minimize disruptions to customer orders.• Provided consultative expertise in process mapping and creating standardized operating procedures (SOPs) for production schedules, job maintenance, material issuance and various administrative tasks. Utilized comprehensive planning workbooks by exporting data queries from Syspro ERP system to Excel, enabling accurate reporting of inventory, weeks of supply metrics, material and purchase order variances as well as providing valuable inputs to the sourcing team for material requirements planning (MRP). • Contributed significantly to the success of multiple product launches by adhering to customer requirements and meeting time product timelines. Continuously monitored and reviewed sales data and trends to make data-driven recommendations on product discontinuations resulting in greater operational efficiency.

Vancouver, Canada Area

• Implemented an efficient distribution strategy, successfully coordinating the delivery of Daiya finished goods (including ambient, refrigerated, and frozen products) to multiple warehouses across Canada and the USA. Utilized east-west allocation splits and conducted thorough analysis of forecasted vs actual demand to optimize overall distribution networks. • Developed exceptional adaptability and market awareness by pivoting strategies to meet changing customer needs and market conditions including navigating pipeline fills, managing aging inventory, and mitigating logistical disruptions. • Collaborated effectively with cross-functional teams including supply and demand planners, logistical carriers, warehouse providers, quality assurance coordinators and the order fulfilment teams to proactively identify solutions that would ensure the fulfillment of all customer orders and meet fill rate KPIs. • Streamlined administrative processes by automating the creation of shipping documents, resulting in 2 hours per week of time savings. Leveraged MS Excel to create efficient planning workbooks improving data analysis and enhanced data accuracy. • Strategically coordinated warehouse transitions (including launches, terminations, and relocations) of various temperature-controlled environments (ambient, refrigerated, and frozen), minimizing customer disruptions, and reducing inventory disposals.

• Demonstrated exceptional leadership skills by managing a team of 18 unionized drivers involved in direct store delivery and 8 line haul companies supplying dairy products across BC. Conducted thorough hiring, evaluation, and disciplinary processes to ensure professionalism and on-time deliveries. • Displayed strong organizational abilities in overseeing 12 tractors, 32 tridem and tandem trailers and 25 power lifts. Scheduled preventative maintenance services, conducted regular inspections, and developed SOPs to streamline operations and training to ensure a safe working environment. • Led financial and operational functions in reviewing pro formas, planning for seasonal overloads, processing payroll, and reconciliating budget and inventory variances.

Burnaby, Bc

Brampton, Ontario