Raymond (Ray) Victorian Email & Phone Number

Carlsbad, California

• Supervise direct reports in areas of Distribution (Domestic shipments), Order Fulfillment, and Stockroom raw materials and Finish Good warehouses.• Interview, hire, train, develop, and complete quarterly and annual performance reviews for department associates.• Interact with internal customers, sales support and manufacturing, to provide on-time customer service and support.• Ensure timely and accurate completion of all necessary weekly and monthly metric reports.• Communicate with Inventory Control, Manufacturing, and Factory Service to address and resolve issues that impact the flow of materials into and out of related warehouse areas.• Write and maintain standard operating procedures and process flow work instructions.• Monitor productivity and throughput and take the appropriate action to ensure daily expectations and goals are met in the Stockroom and Distribution areas.• Organize and manage sales order flow to ensure shipments are dispatched and picked up by carriers at designated pick-up times to meet customer expectations of on time shipments.• Maintain cycle counting program to meet the required inventory accuracy goal for finish good and stockroom warehouses.• Safeguards warehouse operations and contents by establishing and monitoring security and safety procedures and protocols.

Vista, California

• Supervised 8 direct reports in areas of Distribution (Domestic shipments), Production components and finish good warehouses, Inventory Control, Logistics, and Receiving.• Managed flow of raw materials into and out of the warehouse to meet production schedules.• Create job descriptions, interview, hire, train, develop, and complete annual performance reviews for department associates. • Formulated, write, and maintained procedures, process documents, specifications and standards for the quality control of products to meet regulatory and financial standards.• Work closely with Regulatory / Quality Assurance to ensure warehouse compliance to procedures in regards to daily activities and GMP, FDA, and customer audits. • Work closely with Finance, Customer Service, Planning, Purchasing, and Quality Assurance to coordinate information flow and prioritize activities to meet inventory, production and sales goals.• Implemented and maintained cycle counting program to meet the required inventory accuracy goal of 95% or better established by Corporate Finance.• Expedite component raw materials and finish goods through QC and production areas to meet shipment / sales demands.• Utilizing LEAN training and hands on leadership, reorganized warehouse to improve operational team efficiencies. • Worked hands-on with staff to ensure processes and department goals were clearly understood so that business objectives were achieved.

Carlsbad, California

• Supervised 15 to 18 direct reports in areas of Distribution (Domestic / International), Production warehouse, Inventory Control, Purchasing, Product Returns, Production Planning, and Receiving.• Prepared job descriptions, interviewed, and hired new team members. Trained, developed, and completed annual performance reviews for department associates. • Formulated, wrote, and maintained various procedures, process documents, specifications and standards for the quality control of products within the department to meet regulatory and financial standards.• Managed the flow of finish good and raw materials and maintained a 96% or better inventory accuracy on a $15 million-dollar inventory. • Participated, provided input, and when required led various meetings with staff members, peers, and cross-functional teams to address product and procedural nonconformance, production processes, financial analysis, and related documentation. • Provided analytical input to corrective and preventative action (CAPA) and specification and engineering change order team meetings (SCO and ECO) weekly.• Collaborated with business leaders and established annual department budgets for warehouse operations and monitor and control monthly spend to meet financial metric goals. • Managed and tracked key performance indicators (KPI’s) regarding order fulfillment, production work flow and department spend. • Participated in and supported annual internal and corporate regulatory quality systems audits as well as FDA and ISO audits for compliance to regulations and standards related to department procedures and process.• Managed and aligned department strategies with business sales goals and priorities.• Implemented and maintained continuous improvement projects in the areas of productivity, employee safety, and customer service.

• Negotiated with various materials suppliers and small package carriers, Kent Landsberg, Federal Express and U.P.S for reduced pricing of warehouse equipment, supplies, and services.• Implemented and maintained an aggressive cycle counting program to meet the requirements of Corporate Finance eliminating the need for annual physical inventory.• Maintained inventory control through strict adherence to accurate documentation and transaction processes of related documents.• Utilizing LEAN training and hands on leadership, reorganized warehouse to improve operational team efficiencies. • Established effective relationship with Customer Service team resulting in improved communications and order fulfillment to meet and exceed customer expectations and meet sales objectives.• Implemented barcoding of customer order documents and finish good products to improve pick / pack verification and tracking of product to meet regulatory requirements.• Worked hands-on with staff members to ensure processes and department goals were clearly understood so that business objectives were achieved.