Consulting Manager
CurrentEight years of experience leading teams in delivering technical data privacy solutions, driving program transformation strategies, and implementing a wide range of privacy program capabilities for global technology, media, consumer retail, and financial services clients.Developed and implemented a privacy data subject request solution: a multi-system data extraction using BigID and data processing steps in ServiceNow that transforms raw data exports into a consumer-facing report using data catalog and data inventory metadata to automate the data processing steps. Served as the product manager for the custom data subject rights solution. Proposed design approaches and drove consensus amongst business, data, and engineering stakeholders. Support the lead developer with sprint planning, story review, development approach, test, and selecting acceptance criteria. Designed program operating model and oversaw the delivery of operational services and product support contracts for two years. Drove the creation of foundational practice project delivery materials for the firm, including the standard requirements and controls libraries for GDPR and CCPA. Developed mobile application app store launch process that incorporates privacy requirements throughout contracting, development, testing, and approval at a social media company.Created foundational operating standards and procedures, aligned to enterprise privacy policies and requirements frameworks, for a product data science and analytics privacy program manager at a technology company.