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➢ 7 Successful Exits➢ Strategic Management and Board Advisory ➢ 30+ years executive experience in 40+ countries leading teams to great success; strategic product development/management, software engineering, technology innovation, operational excellence and leadership in rapidly changing, highly-competitive environments.➢ Heavy focus on business transformation through culture development, innovation and leadership➢ Past roles include VP Product Management, VP Product Engineering, CIO, CTO, COO and CEOPersonality Profiles:- Myers Briggs: INTJ - Strengths Finder 2.0: 1) Achiever 2) Learner 3) Strategic 4) Focus 5) Responsibility- DISC: Producer Sd; Visible Self: Mastermind (5329) Inner Self: Producer (8196)
Quantum-Thought Disruption
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Quantum-Thought DisruptionUnited States
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Chief Executive OfficerWorking Assets Oct 2021 - Present
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CeoCredo Mobile Mar 2016 - Oct 2021San Francisco, Ca, UsCREDO Mobile broadly includes its sister products, CREDO Long Distance and CREDO credit card. Branding, Marketing and Sales: Refreshed and focused a prestigious brand: Calibrated Marketing and Sales to the true value of the brand; employees, members, philanthropy and critical social engagement. Increased sales to exceed plan as well as many important marketing- and sales-related metrics. Customer Service, Finance and OperationsAn uncompromising focus on quality and customer commitment. Implemented wholesale reviews, plans and changes to how the company operates, how it values and treats its customers, employees and partners. Greatly lowered costs while improving every important operational metric, including reducing customer churn by over 50%. Renegotiated every significant partner agreement to provide significantly lower costs while improving performance and commitment. Implemented enterprise-wide ERP to fully integrate the operational performance and metrics across the organization; providing enterprise transparency. Software Development, QA, PMO, Architecture Aggressively moved an old, brittle and poorly architected custom software platform into readily available off-the-shelf software, while using open source microservices and virtualized architecture to provide the critical underlying (and competitive differentiation) software engineering; refactoring 80%+ of the platform; improving stability, scalability, transaction processing, security and doing so with a lower cost basis than with the legacy (.NET) architecture. PCI compliant and highly available; encouraged the team's aggressive moves into full-stack virtualization, build and release orchestration, continuous integration and continuous delivery. -
Cto And CeoClickbank Mar 2013 - Apr 2016Boise, Id, UsClickBank® is an online marketplace that combines a diversified, established marketplace with an infrastructure that includes industry-leading fraud prevention tools, reliable payment processing and expert customer support for more than 46,000 digital products and 100,000 active affiliate marketers. ClickBank provides services to over 6 million customers in 190 countries around the world and is consistently ranked as one of the most highly trafficked sites on the web. Responsibilities include providing leadership for: Sales and Marketing: Driving brand and ecommerce sales presence through direct, affiliate, digital and search. Implemented comprehensive strategies for base marketing and new prospect outreach and engagement. Product Development and Product Marketing: Created innovative products for our clients; the team created 60+ new products over the span of 3 years, which had a tremendous impact to our customer's success and to Clickbank's bottom line. Software Development, QA, PMO, Architecture: Aggressively moved our platform into SOA, Spring-based, and virtualized architecture, and a heavy refactoring of the platform. Performance and reliability are exponentially higher, while the thoughtfulness of the architecture means much faster time to market. IT Operations: PCI Tier 1 and highly available, lead the team's aggressive moves into full-stack virtualization, build and release orchestration, continuous integration and continuous delivery. BI and Data Services Services: Upgraded the MicroStrategy environment, enabling customer self-care, and redefining the way the business tracks, forecasts and measures itself. Customer and Client Services: The teams responsible for ClickBank’s clients and their end-customers. Heavy commitment to high quality engagement, while also putting cost disciplines in place to balance high quality with the lowest-possible cost basis. -
Cio And CtoVertis Communications Apr 2011 - Mar 2013Sussex, Wi, UsVertis Communications is a $1b+ business communication, marketing services and printing services company based in Baltimore, MD with 5000+ employees and 100+ locations. Its products include advertising production solutions, digital content creation-management-delivery and multi-channel content and campaign message delivery. Responsible for technology strategy leadership, software development, solutions delivery, ERP/BPO, data center operations, and network services for Vertis Communications. Role includes the responsibility of defining its near-, mid- and long-term solution set, integrated technology roadmap, and the overall leadership of the development, support and delivery teamsIntegral to the role is leading the software teams who are rationalizing products to focus development/delivery teams on upgrading, refactoring, and creating new products within a competitive, innovative and integrated technology framework, as well as leading the infrastructure teams who are developing computing, storage, networking and risk management strategies, solutions and implementation plans that support our innovation plans. -
Chief Operating Officer (Coo)Greatcall Inc. Feb 2007 - Apr 2011San Diego, California, UsChief Operating Officer - SVP, Technology and Operations - GreatCall, a successful San Diego based wireless services start-up whose brands include Jitterbug wireless service, innovative mobile app's, and the 5Star emergency response device. - Integral in the formation and organization of the company in its early start-up phase through its growth into a large, successful and respected provider of wireless products and services. - Continually innovated against existing products and services, while developing important new products; received "Best New Product" awards from CTIA and other organizations 4 years in a row- Responsible for leading the following teams: - IT Development and Operations, - Product Development, - Billing (OSS/BSS), - Supply Chain Management, - Engineering (software, handset and network), - Customer Care (Care, Training, Financial Services), - Marketing, - Sales (Retail, Direct, Indirect and Web), and - Operations -
Vice President, Admin SystemsSuncom Wireless - (T-Mobile) Dec 2005 - Feb 2008UsResponsible for the reorganization of Suncom’s Administrative Systems group (OSS/BSS), including Billing Operations, Care Systems, Financial Service Systems, Mediation and Provisioning Operations, Retail Systems, and the Project Management Organization (PMO). -
Vice President - PartnerAbsi Consulting 1993 - 2007Managing Director of ABSI, a wireless- and communication-centric IT strategy and management consulting company, with clients such as AT&T, Cingular, Nextel, Comcast Cellular Communications, NTT, Orange, Motorola, SBC, Triton PCS, Telecorp PCS, VoiceStream PCS/T-Mobile, Suncom and others. Recognized expert is OSS and BSS, especially in wireless, telecom and leading edge technology businesses.Focused on strategic initiatives and planning of very large and/or technically complex corporate initiatives, particularly in the IT systems, billing and OSS space (OSS/BSS). Proven, world class capabilities in best practice technical, organizational and operational streamlining, and in driving technology innovation.
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Program ManagerTelus Communications Mar 2005 - Feb 2006Vancouver, British Columbia, CaResponsible for the design, management, execution and implementation of development best practice and Quality Assurance (Assembly, Performance, Product, and Application deployment) for large-scale Customer Care and Billing solutions within 22 development teams. Directed a program team of approximately 190 resources and 14 project teams within a broader effort, lead by systems integrators IBM (front-end solution) and Accenture (AMDOCS billing, and J2EE Customer integration) to design, develop and deploy the new application solution suite. The purpose of the program was to rationalize hundreds of legacy systems into the new solution set; this solution would support several million active subscribers, and covers the Wireline, TV, ADSL, and VoIP business units. Lead the assembly, functional, application, and integration test and deployment teams, while also managing the UAT test groups. -
Cio/CtoVerio, Inc. Mar 2003 - Apr 2005Provided strategic direction for all functions within the Global Services Development and Delivery group, while leading 800 employees and contractors who managed the following:Data Center Operations (10 data centers)Data networking and internal Telco needs (19 facilities globally)Customer Service (4 call centers)Technology Governance (PMO and QA)Product Development (3 development centers)System Development (IT Systems and Technology Services) -
Program ManagerT-Mobile Jan 2001 - May 2004Bellevue, Wa, UsProject and Program Management Assignments: - Billing System Implementation/Conversion- Care optimization- Strategic Initiatives -
CioNtt/Verio 2002 - 2004Responsible for multi-national (multiple, geographically diverse teams) and multi-discipline product and service development and delivery teams, innovation of SAAS platform and hosting services, and data center operations.
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Vp, Product DevelopmentMsi 1999 - 2001Provided support for existing product set, clients and services while working on product roadmap and development planning. Carefully managed the successful delivery for domestic and international clients.
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Program ManagerTriton Pcs 1997 - 2000Responsible for the overall technology strategy planning and delivery for this regional start-up wireless services provider.
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Project/Program ManagerComcast 1995 - 2000Philadelphia, Pa, UsWas involved in extensive Billing/OSS/BSS project work while working at Comcast Wireless in Wayne, PA. -
Project/Program ManagerAt&T Wireless Jan 1993 - Dec 1999Dallas, Tx, UsIndependent contractor responsible for various IT and Billing Projects and Programs.
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Frequently Asked Questions about Ray Morris
What company does Ray Morris work for?
Ray Morris works for Quantum-Thought Disruption
What is Ray Morris's role at the current company?
Ray Morris's current role is CEO.
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Ray Morris has skills like Cross Functional Team Leadership, Strategy, Program Management, Start Ups, Saas, Management, Business Process Improvement, Project Management, Mobile Devices, Telecommunications, Wireless, It Strategy.
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