Raymond Moses Email & Phone Number

Hattiesburg Mississippi, Jackson Mississippi , United States

2 remodel contracts with Puget Sound Services, Inc. ( PSS Cabling ) on behalf of Walmart. Collaborate with Jetton General Contracting Inc, Rick Shipman Construction, Walmart Realty Execution Team , electricians, and various subcontractors.• Assist Walmart Store Planning and contractors with disconnecting data connections and establishing new data connections as Department Point-of-Sale systems are moved to new locations during the Store 916 Hattiesburg MS Phasing Plan.• Work with Walmart Network Operations Command to configure security settings or access permissions for network switch ports ( i.e. Sticky MAC Access Policy).• Document network support activities such as new network switch port connections, network test results of a newly connected laser printer, cable test results, amount of network cables ran through power poles.• Review shipping manifests and verify inventory count with Project Site Manager.• Worked jointly with NCR Voyix as new ethernet cables & data connections are established and configured on network switches for new NCR Point-of-Sale Self Checkouts. Confirm data connections for new NCR self-checkouts are live after completion of the NCR WebPOS Setup, NCR Self-Checkout firmware update, NCR Virtual Boot deployment, and TCx (TM) Elevate WebPOS. • Ran a fishing and hunting license verification test with Mississippi Department of Wildlife, Fisheries, and Parks support line once the Sporting Goods computers and network equipment was moved to a newly remodeled location in the store.• In network server rooms and electrical vestibules, performed cable management.• Commercial grounding and bonding of existing network racks and NEMA cabinets to store's structural framing system and main AC ground.• Mount new Samsung TVs and BrightSign Digital Signage Players to store department locations with new TV mounts installed by electricians.•Handle multimode fiber optic cables for installation into new Fiber Optic Patch Panel.

United States

PIZZA HUT CONTRACT: • DeFuniak Springs, FL • Panama City Beach, FL • Crawfordville, FL • Live Oak, FL • Blakely, GA• Bainbridge, GA • Cordele, GA • Tifton, GA• Perform detailed calculations to compute and establish construction or installation standards or specifications set by the client.• Review specifications for purchases of materials or equipment.• Fulfill requirements of a service call to client premises and advise client of upcoming work orders for future technician revisits.• Troubleshoot LTE Modems ( i.e. signal reception ) and position LTE Modems to a higher elevation on client premises.• Successfully navigate through tight spaces & attics.• Lay and hook up ethernet cables & coaxial cables & raceways for retail POS systems according to technical drawings provided by the client to ensure that installation and operations conform to standards and customer requirements.• Test new network systems and coded pathways for ethernet network patches to ensure that they are in working order.• Work with remote IT Support to diagnose & reinstall software programs or adjust settings on existing software to fix machine malfunctions.• Operate specialized test equipment to diagnose, test, or analyze the performance of network components, assemblies, or systems .• Use construction methods & tools to drill through walls and drywall, mount routers ( i.e. Cisco Meraki ) to walls, mount J-hooks in attics.• Review electrical engineering plans to ensure adherence to design specifications and compliance with applicable electrical codes and standards.• Safe driving history.• Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.• Install fiber optic patch panels for locations with fiber optic IP service.• Conversion of Dining Area TVs from coax service to IP ( ethernet ) service.

Tallahassee, Florida, United States

"Digital Electrons Web Solutions is a sole proprietorship consulting company that offers assistance to anyone in the medical billing industry, workers compensation industry, and specialty IT services industry.My work in the medical billing industry often found itself following me home. I started a freelance consulting website to formalize the services I was offering clients and to offer a resource page that anyone can refer to for informative help and references.

Minnetonka, Mn

• Answer incoming phone calls from prospective members, identify the type of assistance and information the customer needs with the goal to convert caller to a qualified sale or positive lead.• Follow up with members on questions or to review current or new products and services.• Navigate multiple computer systems to document member information while maintaining active listening and engagement with member.• Demonstrate knowledge of the product portfolio by addressing needs of members, explaining the differences between products, and assisting selection of product to best meet their needs.• Assist in completion of the enrollment application over the phone, staying consistent with product requirements and enrollment guidelines.• Meet and maintain requirements for agent licensure, appointments, and annual product certification.Licensed Florida 2-15 Health & Life Insurance AgentLicense # : W838964National Producer # : 20270428

Tallahassee, Florida, United States

• Reviewing and processing medical provider enrollment applications into the Florida Medicaid program.• Update and maintain accurate provider files which include documenting information and any other changes to the provider file.• Send detailed letters of application errors to medical providers and credentialing specialists.• Ensure all departmental and Florida Medicaid quality and quantity standards are met.• Interpret, audit, and reconcile reports for accuracy or completeness. Prepare and maintain standard reports for management andclients.• Handle secure document transactions with Florida state agency (AHCA) in secured web portals.• Processing EDI enrollment for medical providers

Tallahassee, Florida, United States

•Handled and documented over 30 inbound calls daily and assisted callers with understanding the regulations, policies, and procedures of the US DOL Office of Worker's Compensation Program.•Communicated in a detailed response to our clients' inquiries regarding Provider Relations, Pharmacy Benefits, Letter of Medical Necessity, and Contract Nurse Calls.•Specialized in EDI enrollment for our registered medical providers, troubleshooting EDI transactions and clearinghouse/software vendor issues, and performed special administrative tasks within the Service Desk Team and Conduent EDI Business Analyst Team.•Gave additional support to other business needs such as supervisor callbacks, mailroom operations, Department of Labor's web portal administration projects, and new hire training.•Provided guidance to our callers regarding medical prior authorizations, triage/emergency requests for prior authorization, provider enrollment status, case eligibility, and medical billing - general review of medical coding edits and denials on submitted medical claims.•Received continuous recognition for outstanding Quality Assurance scores and completing online company training courses such as HIPAA training• Verified by Electronic Questionnaires for Investigations Processing (e-QIP) - National Background Investigations Bureau (Public Trust Security Clearance until October 2022). Issued GSA Access Card.• Administrator of a shared email inbox, routing messages and claims as appropriate and assuring task completion.• Assist in user acceptance testing of self-serve web portal and system enhancements.• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages. ( Incident Report Management )

Tampa/St. Petersburg, Florida Area

My role as a webmaster intern is to assist in completing an ongoing project to launch a new website for The Spring in October 2015.It's my primary responsibility to utilize all the basic aspects of web development and web design (design, functionality, coding, live testing) to optimize the performance of the website and to ensure that the website's functionality is both dynamic and responsive. Other obligatory duties include: manage the off-site web analytics, improve the responsive design of the mobile version of the website, monitor the website's technical performance, JavaScript debugging.Working on this website project has enabled me to do something constructive for the Tampa Bay community and to familiarize myself more with scripting languages. I will continue to keep working on my skill set in order to become a better web developer.

Tampa/St. Petersburg, Florida Area

At the start of January, I developed a website for my student organization, CANM AT USF. I still hold the primary responsibility managing all the visual and written content on the site, and the occasional site maintenance. Web address: www.canmatusf.comBrief Highlight of Skills & Responsibilities:•Creative design •Landing Page Development•Search engine optimization•Website optimization with social media applications•Basic proficiency with scripting programming languages: HTML, PHP, CSS•Intermediate proficiency with the Content Management System (CMS): WordPress

Tampa/St. Petersburg, Florida Area

CANM AT USF is an acronym for Complementary Alternative Naturopathic Medicine at USF•Oversee the general operations of the student organization and our student recruitment efforts.•Active in organizing and promoting the organization’s agenda and events in coordination with other student officers.•Initiate constructive projects within the USF and Tampa Bay community; the USF Medicinal Plant Garden is the organization's current project.•Successful management of the organization’s popular program – guest speaker forums.•Social networking with various local career professionals, local organizations, and local businesses.•Facilitated an increase of student membership by a minimum margin of 30%, following the start of my presidency in 2012 until the end of my presidency in 2013.\•Successfully recruited and trained exceptionally talented and self-motivated individuals to become the next group of student officers to lead the student organizationCANM AT USF is still an active student organization at USF and continues to be a socially interactive member of the local community. My term as president was personally gratifying, and having such a role in an organization successively had a role in contributing to my personal development. My personal undertaking to see this organization live out its potential and to recruit talented individuals to help progress the student club further was successful. The future still holds limitless possibilities for CANM AT USF.

Tallahassee, Florida

•Assisted in the seasonal operation of the company’s Florida Medicaid Enrollment Program.• Processed a high volume of incoming daily return mail and outgoing mail on behalf of the Florida Medicaid Enrollment Program.• Concurrently performed data entry functions to upload new or void daily information of missed mail recipients to the company database.• Operated high-speed fold & insert machines and package labeling machines.• Verified all materials are packaged and banded for transport and assisted with loading/unloading of mail van.• Received recognition from the Project Manager for the well-timed completion of data entry regarding all backlogged mail.• Utilize barcode scanning to document material movement.• Operate material handling equipment including but not limited to: mail sorting machine, pallet jacks, and hand carts.• Accompany the primary mailroom courier to the local post office, provide occasional support with driving the mailroom van.

Tallahassee, Florida Area

•Personal assistant for the Manager of Emergency Services.•Fulfilled assigned office duties, performed data entry work, checked inventory of warehouse, and updated spreadsheet records.•Facilitated speaker presentations and personal tours of the chapter building for new volunteers at monthly volunteer orientations.•Taught Red Cross curriculum and supervised the youth during the ARC Summer Kid’s Day program in 2011.•Collaborated with volunteers on various projects such as yard maintenance, installing computer networks, and organization of warehouse inventory.

Tallahassee, Florida Area

•Offered consistent customer service & high quality food products.•Experienced with multi-tasking while performing general duties.•Aided the General Manager with checking inventory and data entry.•Supervised employees and maintained an orderly, sanitary work environment.•Processed financial transactions, handled nightly cash deposits, reviewed all total payments & reconciled them with the total sales of the day.•Contributed to a successful 10% sales increase of the Appalachee Pkwy store in the 1st & 2nd quarter of 2011 through establishing new methods to ensure efficient service to customers and by utilizing new marketing strategies.