Rayna Mcclinton Email and Phone Number
Account Manager at Point Freight Systems | Expert in Logistics and Supply Chain Management at
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Point Freight Systems
Rayna Mcclinton's Location
Houston, Texas, United States, United States
Rayna Mcclinton's Contact Details
Rayna Mcclinton work email
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Rayna Mcclinton personal email
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Rayna Mcclinton phone numbers
About Rayna Mcclinton
At Point Freight Systems, our team excels in fostering customer and carrier relationships, a testament to our commitment to excellence in CRM. In my role, we've achieved substantial company growth by refining operational processes and proactively addressing customer needs.Our ability to negotiate effectively with our carrier network and solve logistical challenges swiftly has been crucial in maintaining seamless operations. The proficiency in utilizing Magaya TMS System reflects our dedication to efficiency and customer satisfaction.
Rayna Mcclinton's Current Company Details
Point Freight Systems
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Account Manager at Point Freight Systems | Expert in Logistics and Supply Chain Management
Rayna Mcclinton Work Experience Details
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Account ManagerPoint Freight Systems Nov 2023 - Present* Building and Maintaining customer and carrier relationships* Maintaining daily operations and identifying areas for growth* Monitoring trends and changes to a customer’s load counts and following up to determine the root cause* Keeping the sales reps abreast of any changes to the client’s business and resolving any internal issues that may be responsible for changes* Entering orders into Magaya TMS System* Quoting shipments for customers * Negotiating rates with carrier network* Solving logistical problems as the arise and communicating with customer in real time * Assist with tracking and tracing and communicating with customers * Work with accounting to properly bill customers and carriers
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Drayage Account ManagerTraffix Apr 2021 - Sep 2023Milton, Ontario, Ca*Building and maintaining customer relationships *Identifying further business opportunities to expand our business with your clients *Monitoring trends and changes to a customer’s purchase behaviour and following up to determine the root cause *Keeping the sales representative abreast of any changes to the client’s business and resolving any internal issues that may be responsible for those changes *Notifying the sales representative of any competitor actions that may be drawing our customer’s business away from TRAFFIX *Entering orders into TRAFFIX TMS *Proactively identifying potential problems and resolving them before they escalate *Provide adhoc rates to clients upon request or in response to automated load tendering sites *Monitor loading, unloading and appointments – follow up with customers regarding delays, missed appointments and late arrivals *Writing client-specific SOPs and training back up Account Managers to cover you during vacation and/or other time off *Assist other team members when required. -
Account ManagerBluegrace Logistics Feb 2019 - Apr 2021Riverview, Fl, Us* Finding and developing new customers* Working with existing sales and support teams to win, maintain and develop business for new, existing and potential customers* Building and Planning truckload shipments* Work with various freight carriers to cover loads, and develop ongoing relationships* Negotiate freight rates and prepare freight quotations* Scheduling pickups and deliveries for shipments * Respond to all clients in a timely and professional manner* Updating customers on load status* Resolving issues as they arise -
Yard Superintendent / Operations ManagerEagle Marine Services Jul 2017 - Apr 2018Delray Beach, Florida, Us* Supervise long shore labor. * Determine and order appropriate number of drivers, yard top pick operators, and long shore on a daily basis. * Schedule road gangs and determine duration of shifts, including exercise of discretion for release of labor for cost and efficiency purposes. * Assign drivers to plants and CY locations. * Review and approve or disapprove long shore timecards. * Act as primary supervisor for labor and yard Forman for gate-related functions including drayage and yard allocation. * Manage seasonal employees: Recommending, hiring, firing and supervising employees including scheduling, approving or disapproving timecards.* Determine work assignments and provide workplace discipline as appropriate. * Supervise vessel/barge and other misc. activity at the Terminal * Consults with other regulated employers to interpret and apply regulations. * Ensure integrity of operations and sales data (i.e. move counts, labor statistics, mainframe updates). * Develop and maintain databases related to dray activity for use in developing annual budget. * Initiate ILWU disciplinary action including termination* Interpret and enforce labor contracts on behalf of the Company. * Prepare detailed incidents reports as needed -
Client Superintendent IiEagle Marine Services Jul 2016 - Jul 2017Delray Beach, Florida, Us*Provide the highest possible level of service to our internal and external customers (Carriers, Brokers, Truckers, and US Government Agencies). *Supervise and administration of the ILWU Local 63 Office Clerical Unit staffs per contract guidelines. *Coordinate and facilitate integration of customer requirements into daily terminal operating plans. *Capture accurate details for billable items as per contract agreement and responsible to provide this information for billing. *Manage and provides vessel projections which provide load count data for terminal planning purposes. *Follow up equipment dwell inventories on terminal for import, exports and empties with customers. *Provide and maintain various department Key Performance Indicators. *Track and manage key terminal standards and measures relating to operating efficiency and customer service
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Senior Operations CoordinatorUniversal Cargo Management, Inc. Jun 2015 - Jun 2016Los Angeles, California, Us• Track and trace shipments.• Coordinate with brokers to ensure timely customs clearance.• Provide proactive information to the customer regarding arrival, delivery and shipment status.• Coordinate with customers to ensure payment is received prior to delivery.• Coordinate with truckers to ensure timely deliveries.• Negotiate with vendors on rates• Generate and compile various spreadsheets or reports.• Anticipate problems and work on solutions when they happen.• Solve Complex problems with tact and calmness.• Billing and invoicing to ensure maximum profits are obtained on a shipment by shipment basis. -
International Logistics CoordinatorAmerican Global Logistics Nov 2014 - Feb 2015Atlanta, Georgia, Us• Point of contact for all customers inquires for container shipments• Maintain personal database of all active containers• Track and Trace active containers• Update database with container ETAs and customs releases• Upload updates to online database for online customer tracing• Invoice customers, carriers and steamship lines• Dispatch containers to carriers• Generate Arrival Notices to send to Brokers -
Customs SpecialistAmerican Global Logistics Jul 2014 - Nov 2014Atlanta, Georgia, Us• Update and maintain company database for customs clearances• Enter and audit customs entrys• Confirm containers are cleared to enter United States• Generate customs entry packets• Bill customs entry fees, duties, etc.• Assist with other assignments as needed
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Inside SalesAmerican Global Logistics Jan 2014 - Jun 2014Atlanta, Georgia, Us• Place calls to company leads on behalf of Global Sales Managers• Research and Qualify leads• Determine decision makers for logistics needs of leads• Arrange meetings with decision makers for company introduction• Maintain and manage Global Sales Managers schedule• Keep up with metrics of new leads• Manage Global Sales Managers LinkedIN websites• Assist with other assignments as needed
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Dispatch CoordinatorSaia Inc. Nov 2012 - Jan 2014Johns Creek, Georgia, Us• Negotiates truckload costs and services with customers.• Refers to profit indicator to adjust rates and insure contracts are profitable.• Establishes quotes and order specifics with customer and enters order.• Monitors and follows up to insure loads are moving according to schedule and expectations of the customer.• Handles any service issues that arise.• Makes timely and accurate entries into the operating system for load status, costs, and freight data• Communicates changes in load status to customer.• Maintain and manage accounts and sales representatives• Reports potential or known service failures to management.• Coordinates with other departments as needed, such as Dispatch, Accounting or Customer Service.• Assist the Booking Dispatchers in booking loads.• Works in a 24/7 operation and maintains communication with all departments.• Provides after hours on-call service on a weekly rotation during weekdays and weekends.• Performs other related duties as required -
Operations Support Rep (Executive Assistant)C.H. Robinson Oct 2011 - Jul 2012Eden Prairie, Minnesota, Us• Customer and carrier follow-up• Answered incoming calls• Schedule appointments• Provide shipment information• Audit load information• Complete customer requests • Tracked and traced shipments• Data entry• Supported two Account Managers of Fortune 500 companies• Calculated trucking expenses -
Sales Executive AssistantConference Direct May 2007 - Oct 2011• Answering phones• Creating RFP’s in the CVENT database and sending these leads to hotel lead catchers• Faxing responses for proposals to customers• Answering questions via email from customers, hotel sales representatives, convention and visitors bureau staff and convention center sales contacts• Assisted during a variety of property site inspections with regard to data collection, meeting space, size/setup options • Prepared hotel response reports for customers• Made travel arrangements for customers to conduct site inspections of hotels for future group events• Prepared correspondence and presentations via Word, Excel and Power Point.
Rayna Mcclinton Skills
Logistics
Logistics Management
Customer Service
Customer Satisfaction
Account Management
Travel Planning
Travel Arrangements
Business Planning
Dispatching
Office Administration
Administrative Work
Sales Management
Salesforce.com
Freight Brokerage
Management
Freight
Trucking
3pl
Microsoft Excel
Administration
Transportation Management
Transportation
Sales
Shipping
International Logistics
Rayna Mcclinton Education Details
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Francis Marion UniversityMass Communication/Media Studies -
The University Of MemphisSports Management
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Mccs
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Spring Valley
Frequently Asked Questions about Rayna Mcclinton
What company does Rayna Mcclinton work for?
Rayna Mcclinton works for Point Freight Systems
What is Rayna Mcclinton's role at the current company?
Rayna Mcclinton's current role is Account Manager at Point Freight Systems | Expert in Logistics and Supply Chain Management.
What is Rayna Mcclinton's email address?
Rayna Mcclinton's email address is ra****@****rgo.com
What is Rayna Mcclinton's direct phone number?
Rayna Mcclinton's direct phone number is +140493*****
What schools did Rayna Mcclinton attend?
Rayna Mcclinton attended Francis Marion University, The University Of Memphis, Mccs, Spring Valley.
What skills is Rayna Mcclinton known for?
Rayna Mcclinton has skills like Logistics, Logistics Management, Customer Service, Customer Satisfaction, Account Management, Travel Planning, Travel Arrangements, Business Planning, Dispatching, Office Administration, Administrative Work, Sales Management.
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