Rayne Hoey, Ms, Csm Email & Phone Number

United States

- Manage 100+ private training sessions for top 20 Microsoft Partners in Azure, Security, and Business Applications. - Oversee $2M annual budget for global partners, meeting all project milestones/deadlines, in compliance with the Enterprise Skills Initiative teams policies and procedures. - Curate and deliver quarterly performance reports to internal group leadership, featuring KPI metrics and analysis related to ESI consumption, program trend analysis, and renewal schedules. - Collaborate with technical project managers and coordinators weekly to refine partner offerings and ensure fit-for-purpose training recommendations and work with group leadership to offer agile solutions to meet partner needs. - Recognized for high-level of Partner satisfaction through successful interaction with support groups and cultivating strong business relationships in a matrix management environment, emphasizing quality control during project execution. - Work end-to-end with contacts at each partner to ensure ease and satisfaction of the training process.- Up-sell multi-partner events and open enrollment course training options through discussions with partner contacts to meet partner consumption training goals.

- Oversaw, created, and tracked project plans for training 300+ clients.- Developed and executed individual performance plans with goals and strategies for each client’s needs.- Modified and adapted curriculum content through observations, data analysis, and participant feedback. - Researched and presented new projects, strategies, and technology in learning and development.- Strategically communicated with stakeholders as the main point of content throughout project life cycles. - Managed scope and sequence for the department and collaborated with team coordinator on projects while developing a training program that resulted in average scores 5% above global means. - Planned and executed upfront and itinerant needs analysis for over 800+ targeted learners, including gap analysis, interviews, research, evaluation, and performance metrics compilation to drive design process and alignment to business objectives and standards. - Used Agile methodologies to evaluate and improve upon existing learning materials to better meet the needs of learners.

Hiawatha, Iowa, United States

- Led and organized a team of 200+ in facilitating fundraising campaigns which raised approximately $15000 annually. - Coordinated with stakeholders and other resources to meet team needs involving equipment and travel arrangements.- Communicated clear objectives and implemented iterative approaches to enhance team collaboration and success.- Developed teams through an iterative approach by enhancing team success with communicating clear objectives and keeping the team organized. - Kept accurate records of all program updates to maintain accountability and increased organization throughout the team.

Coralville, Iowa, United States

- Championed the creation of new sales and marketing strategies that increased revenue by 30% annually and boosted profits 15% for a $1M organization by applying proactive leadership strategies and enhancing sales training. - Overhauled existing employee onboarding processes resulting in an increase in performance of 25% in the average employee’s first three months. - Responsible for client-facing sales, planning and resourcing personnel, and inventory purchasing for daily operations.- Established and facilitated positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines and resulting in highly trained employees ready to act quickly in critical roles.

Master'S Degree, Stem Education, 3.92

Bachelor'S Degree, Science Teacher Education/General Science Teacher Education