Rayner Lee

Rayner Lee Email and Phone Number

Manager (Customer Experience Branch)
Rayner Lee's Location
Singapore, Singapore
Rayner Lee's Contact Details

Rayner Lee personal email

n/a
About Rayner Lee

Rayner Lee is a Manager (Customer Experience Branch). Colleagues describe him as "'Ridiculously good-looking' and 'go-getter' are the phrases that comes to mind when I think about Rayner. I’ve had the pleasure of knowing Rayner since 2010 during our school days, and was honoured when he wrote me a recommendation. We started as bickering classmates and who knew we would have progressed to close friends today. Rayner and I went to school together. Even though we've never officially worked together and I cant speak directly about his work today… Show more" and "I had the privilege knowing Rayner when we were pursuing our tertiary education at Temasek Polytechnic. Rayner is a proactive, result oriented and a responsible friend and he is always ready to put all his energy and time to get the any given task done. I have not quite met someone that is like him as he is always that full of positive energy and always genuine. When we were in school, Rayner was always well liked by his peers and looked up to as someone who is reliable and… Show more"

Rayner Lee's Current Company Details

Manager (Customer Experience Branch)
Rayner Lee Work Experience Details
  • G.H.Y Culture & Media Holdings Co. Limited
    Senior Executive In Events & Marketing
    G.H.Y Culture & Media Holdings Co. Limited Feb 2017 - Jun 2020
    Central Singapore
    - Architect for drawing of CAD premier seats in compliance with Venue's safety regulations - Execution of marketing campaign A&P- Liaison between tour and local production Team in ensuring technical support requirements were fulfilled- Working closely with stakeholders in ensuring concert goers' safety as the upmost priority - Worked closely with venue ops team to develop plans for: traffic, security, artiste movement and patron ingress/egress- Supervise set up & tear down of the stage in complying with WSH practices and submission of safety documents to the venue (WA, PTW, SWP, SLD)Vast Venue Experience:Singapore - National Stadium, Singapore Indoor Stadium, MBS Convention Hall, MBS Sands TheatreMalaysia - Bukit Jalil Stadium, Stadium MerdekaEvent Projects achievements: * Jay Chou Carnival World Tour, Singapore. 2020* Jay Chou "The Invincible 2" concert SG & Malaysia, KL tour 2018* Hallyu Pop Fest 2018 as EMC for BOH operations & Artiste hospitality* Asian Television Forum 2017 & 2018 exhibitor
  • Singapore Sports Hub
    Venue & Operations Executive , National Stadium
    Singapore Sports Hub May 2015 - Jan 2017
    Singapore National Stadium
    As part of the Venue Operations team, we work closely with stakeholders, partners and the community at large and management to deliver the operations of the 55,000 in capacity National Stadium on an event mode basis for the benefit of the public of Singapore, elite athletes and visiting guests. • To have an excellent knowledge of the venue and provide site information to clients• Carry out various meeting administration procedures including organising meetings, preparing agendas, taking minutes, and coordinating attendance• Adopt skills of Managing as well as to be flexible and adaptable to the ever-changing Events Industry• Support the delivery of the Events department and other partners during event days• Prepare documentation and information for staff, management, promoters and clients to enable them to effectively service all customers entering the venue• Being the point of contact for clients, tenants, promoters and other stakeholders, always available to attend to their needs. Work as a designated representative of management when required• Making sure all events runs successfully at the end of the day• Got to work in Event Control Room of Sportshub during event days. Having work with police, internal security, facility, ticketing, venue ops, F&B, Hirer, IT & WiFi as well as Sportshub Hospitality managers Event projects undertaken: * Inaugural BMTC Passing Out Parade (POP) in National Stadium 2015* Asean Para Games 2015* Singapore Open Track & Field Championship 2016 & 19th Asia Masters Athletics Championship* Jay Chou "The Invincible" World Tour 2016 (42,000 capacity)
  • Resorts World Sentosa
    Guest Services At Marina Life Park
    Resorts World Sentosa Jan 2014 - Apr 2015
    Marine Life Park
    The front line of the Marina Life Park as Guest Service Officer handling Guest related issues with in depth knowledge of the mega resort.Other Job Scope includes:- Assist in daily park operations such as handling of guest feedback, ticketing issues, redemption of promotional packages, lost & found and service recovery- Using of Galaxy POS system- Processing of Annual/ Season passes membership sign up
  • Dfs Group Limited
    Brand Ambassador
    Dfs Group Limited Nov 2012 - Jun 2014
    Changi Airport Terminals (Departures & Arrivals)
    Brand Ambassador for Liquor Brands including:Louis Vuitton Moët Hennessy (LVMH) William Grants & Sons (WGS)- Creating Brand Awareness- Educating customers about Alcohol products- Achieving Monthly Sales target
  • Skyline Luge Sentosa
    Crew Member
    Skyline Luge Sentosa Nov 2006 - Oct 2010
    Siloso Beach, Sentosa
    Luge Crew- Ensure Guest a safe, wonderful and fun experience from the attraction- Basic Customer service skills- Good communication skills to engage and educate guest of the use of the ride- Performing under stress and vast weather condition (Outdoor Activity)Awards:- EXSA Silver Award (Excellent Service Award) in 2010- Employee of the Month in the month of Aug, 2010
  • Universal Orlando Resort
    Attractions
    Universal Orlando Resort Mar 2009 - Jul 2009
    Orlando, Florida Area
    Overseas Internship ProgrammeAttractions Attendant- Great adaptation skills working in a foreign country - Assist Team Leads in ensuring smooth operations of the attraction- Fast learner in equipping with all skills required in every function of the role- Better understand & appreciation of attraction operationsAward:-Employee of the Month of May, 2009

Rayner Lee Skills

Customer Service Event Management Hospitality Event Planning Hospitality Industry Hospitality Management Food And Beverage Social Networking Marketing Sales Microsoft Office Management Teamwork Project Management

Rayner Lee Education Details

Frequently Asked Questions about Rayner Lee

What is Rayner Lee's role at the current company?

Rayner Lee's current role is Manager (Customer Experience Branch).

What is Rayner Lee's email address?

Rayner Lee's email address is ra****@****.gov.sg

What schools did Rayner Lee attend?

Rayner Lee attended Rmit University, Temasek Polytechnic.

What are some of Rayner Lee's interests?

Rayner Lee has interest in Children, Education, Environment, Science And Technology, Health.

What skills is Rayner Lee known for?

Rayner Lee has skills like Customer Service, Event Management, Hospitality, Event Planning, Hospitality Industry, Hospitality Management, Food And Beverage, Social Networking, Marketing, Sales, Microsoft Office, Management.

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