Nicole R. Email & Phone Number

Abbott Park, Illinois, Us

Abbott Park, Illinois, Us

Abbott Park, Illinois, Us

I drove profitable growth and closed opportunities for strategic hospital accounts by initiating, developing and delivering unique solutions that resulted in improved customer outcomes while ensuring all commitments were met. I identified and nurtured new client relationships with an eye towards evolving market trends, new product development, and competitive analysis.

Minneapolis, Minnesota, Us

In this role, I directed multi-million dollar budgets including inpatient, outpatient, contracts and research grants. I also led the financial analysis and oversight of 80 - 130 MDs in 16 divisions of Internal Medicine. A good part of my time involved developing pro-formas to identify needs for enhanced programmatic development and physician growth.Areas of impact include:♦ Revenue Enhancement. Identified target areas for revenue enhancement and cost inefficiencies; utilized comparative clinical and documentation analysis to standardize physician coding, and manage coordination of cross functional teams to correct related issues. ♦ Strategic Visioning. Championed the strategic vision of building departmental teams focused on improved patient volume and system access. I also developed pro formas to request additional resources for providers or expanded community outreach. ♦ Relationship Building. Nurtured effective cross functional relationships in order to align the right people and resources with changing priorities on a regular basis.

Minneapolis, Mn, Us

HFA merged with HCMC in 2012.During my tenure I provided business insights, financial analysis, program evaluation, and administrative oversight of the Internal Medicine department, including primary oversight of 11 divisions, 80 physicians, and secondary oversight of 5 divisions and 50 physicians.Areas of impact include:♦ Organizational Leadership. Developed and maintained systems for obtaining and analyzing key operating statistics such as productivity, space needs, clinical activity, and financial performance. ♦ Budget and Forecasting. Led development of annual revenue budget and forecasts for the Department, including Inpatient, Outpatient, Contracts, and Research Grants.♦ Project Management. Led and managed teams to identify and solve issues related to the EHR system, professional fee revenue capture, clinic access, productivity, and coding/billing in the Department. ♦ Strategic Planning. Led the development of strategic goals related to Departmental vision including; budget analysis and evaluation of new programs, outreach opportunities, and hiring new physicians. ♦ Revenue Enhancement. Led identification of revenue capture opportunities for the Department, while collaborating with Finance and other departments.

Mclean, Virginia, Us

While at Sunrise, I managed a start-up assisted living community with responsibility for providing outstanding patient care, revenue maximization, and compliance with corporate and state regulations. Areas of impact include:♦ Team Building. Built, managed, and led a high-performance team of 30 employees, providing training and career development. Recognized for high team satisfaction scores on Gallop survey.♦ Organizational Leadership. Recognized as an optimized community for receiving 98% on Quality Service Review, and high customer and team satisfaction on Gallop survey results. ♦ Innovation. Developed and led implementation of new community policies and programs to increase customer/employee satisfaction and safety. ♦ Budgeting. Participated in budget development and variance analysis with specific cost center ownership.

I was an interdisciplinary team member responsible for developing, enforcing, and maintaining policies and procedures in compliance with Federal and state regulations. I also had secondary oversight of all departments within the organization including admissions, human resources, staffing, medical records, facility management, activities, social services, and nursing.

Education record

Master Of Business Administration (Mba), Health/Health Care Administration/Management

B.S., Health Care Administration, Business

Nursing Home Administration Praticum