Manage Retail sales and retail outletsManage Online B2B (corporate and wholesale) Manage GSA Airlines & Pitch for new GSAsManage sales team. Establish targets & monitor revenues of B2B & branches Manage product training for staffSupport Business intelligence department for internal and external auditsLead and drive workforce to achieve the company's set QHSEMS requirements & targets

Sales Manager – Alaabdi Travels & GSAs China Eastern Airlines, LAM MozambiqueMain responsibilities include:Sales / Marketing and Business development - Managing a team that is primarily responsible for sales, reservations and functions for China Eastern Airlines & LAM Mozambique airlines in UAE - Leading presentations and seminars for local travel trade,- Designing and production of promotions' flyers, placing ads in various local newspapers, other media- Negotiating with other airlines for SPAsSales Manager – Alaabdi Travel Services- Creating new branding for Alaabdi Travel Services LLC- Developing new company website (smart travel portal) - Overlooking Complete operations & Expansion of Alaabdi Travel Services- Approaching New airlines for GSA tie-up in UAE- Sourcing new corporate clients- Re organization of Man power to maximize performance- Targeting new corporate & focus on MICE groups

Assistant Sales & Marketing Manager – UAE & Middle East (01 Jan 2011 – till date):Main responsibilities include:Sales / Marketing and Business development - Managing a team that is primarily responsible for sales, reservations and functions for China Southern Airlines in UAE - Leading presentations and seminars for local travel trade,- Designing and production of promotions' flyers, placing ads in various local newspapers, other mediaGSA Sales Middle East (Jordon, Syria, Lebanon and Jeddah)- Overlooking GSA offices in Middle Eastern Region.- Identifying and expanding GSA networks in Middle East & African region.- Doing joint promotions and training workshops in Middle East travel trade including UAESky Team alliance:Sky Team alliance has been rated the best alliance for 5 consecutive years by global travelers. It’s the second largest airline member alliance comprising of 19 internationally reputed Airlines. - Sole representative of China Southern Airlines for all activities related to Sky Team joint promotions.- Liaison point between UAE and Sky Team world wide headquarters located in Amsterdam MCC (Marketing Core committee) for UAE. - Actively involved in doing regular promotional activities in UAE with our alliance members.Contracting with Other Airlines- Actively involved in negotiation for SPAs and FIM exchange with Major airlines like - EK, KU, SV, RJ, ME, RO, WB, PK.Yield Management / Flight controller / Pricing - I am in charge of flight reservation control for CZ DXB- Recently I have been promoted to look after revenue yield management for China Southern Airlines – Dubai. My main job is to maximize revenue and yield for CZ- I am also in charge of negotiating fares with Head office for entire UAE and Middle East region Corporate deal- In 2013, I have been given charge of identifying new potential corporate and sign Corproate deals

China Southern Airlines (GSA via Al Rais Travels - Dubai)Sales & Marketing Supervisor (2005 to 2010):Main responsibilities include:- Servicing Travel Agents in UAE and updating them of our latest fares, product knowledge, assisting them when they require help with reservations and groups.- Identifying & developing new potential markets & retain a good market share on our existing key markets.- Generating Marketing information about our competitors’ activities on a monthly basis. - Undergone training in GALILEO EMIRATES for in Reservations and also am responsible in updating the Galileo Fare Display page for China Southern Airlines- Handling Students market for China.- Making promotional packages to China.

I was employed as Sales Executive W. India with Singapore Airlines and have a rich experience of 10 years . Servicing IATA approved Travel Agents in Western India and updating them of our latest fares, product knowledge, assisting them when they require help with reservations and groups.Servicing Commercial Houses and Frequent Fliers. Updating them through mailers about any new product information.Conducting Sales Seminar for Travel Agents as well as Commercial Houses.Generating Marketing information about our competitors’ activities on a monthly basis. I was also actively involved in identifying & develop new potential markets & retain a good market share on our existing key markets.I have strong analytical, report writing and communication skills.I have undergone training in MIDT (Market Information and Data Tapes) & have thorough understanding of MIDT (Net Advance & Sales Advance). I have undergone training in Airline Marketing. Have undergone intensive on the job training and am proficient in the use of computer software, namely Office 2000 package.( Power point, Excel and Word I was actively involved in on-line and off-line promotions with various organizations.I was one of the Active members of the Star Alliance committee in Mumbai and was conducting joint Star Aliance Road shows across Western IndiaI was also responsible for generating student’s traffic to Australia and New Zealand. I liaise with Australian and New Zealand Student’s Counselors based in India and provide them with competitive special fares for students. I also conduct joint seminars with the students’ counselors and their students.I was responsible for maintaining and updating the Singapore Airlines – India Website.

- Handling Commercial Houses and Frequent Fliers. Updating them through mailers about any new product information.- Servicing IATA approved Travel Agents in Western India and updating them of our latest fares, product knowledge, assisting them when they require help with bookings and groups.- Conducting Sales Seminar for Travel Agents as well as Commercial Houses.- Generating Marketing information about our competitors’ activities.

- Assisting guest in check-in and check-out procedures. Filling up the guest ledger and preparing and settling guest bills. Have also worked as a night auditor