Ray Ortiz Email & Phone Number

As a highly skilled, bilingual manager with fourteen years of retail experience, I have successfully converted stores on the verge of closure into leading stores in the market. I strive to build relationship with the staff, at all levels. I have a passion for improving sales performance by celebrating and recognizing successful moments everyday. My skills and work ethics include the following:• Creating a cultivating culture in the store by motivating staff to improve performance and maximize sales opportunities• Conflict resolution as well as great decision making under pressure• Proficient at recruiting/training managers and line level representatives• Manage weekly phone calls in order to coach managers on corporate initiatives and ensure everyone is knowledgeable on current promotions• Managing daily administrative functions such as inventory, new product shipments, customer returns, trade-in devices, demo management store supplies• Oversee that the store follows HR practices • Ensuring payroll, commission pay out, store audits, paperwork security managements, tills, opening and closing duties are all correctIn addition, I have proven district management experience working for Aarons. My strategic business initiatives led my district to be number one in gross profit and third in the company for closing accounts.

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  Sarasota County Technical Institute

  Retail Management