Ray R. Email & Phone Number

Placentia, Ca, Us

Placentia, Ca, Us

• Performs daily and complex administrative tasks, adhering to established rules and regulations; coordinates and oversees daily operations, communicates information to various departments and stakeholders • Reviews project applications and requests additional information in order to determine changes in status • Prepares, transmits correspondence for clients, verifies client status and property ownership with government agencies • Issues and processes purchase orders from clients, submits for invoicing and billing for completed projects • Supervises and mentors new coordinators on time management, resulting in a 25% increase in productivity • Prepares and maintains client and project records in accordance with department standards • Delivers weekly project status updates to executive leadership; achieving 10% reduction in project delays • Works closely with Senior Project Manager in overseeing programs: maintaining national program budgets and expenditures and coordinating project timelines for approximately 200 sites • Assesses, processes forms, reviews for accuracy, adherence to regulations and enters data into project tracking database • Demonstrates initiative and ability to work independently, as well as a leader of a team of 4 coordinators

Anaheim, California, United States

• Performed specialized clerical and technical responsibilities, involving referrals, records maintenance, verification of insurance enrollment; provided technical assistance to members and staff • Provided members with instruction in correct procedures for completion of forms and applications; reviewed complete forms for accuracy and completeness • Mentored new hires on member interaction and care process; resulted in a continued 97.5% -100% departmental member care and satisfaction rate annually • Prepped and maintained accurate medical charts; utilized emergency response system to communicate with appropriate personnel to assist during medical emergencies; processed and reviewed accident reports for accuracy • Communicated concisely and clearly with both patients, staff of all levels, ascertaining specific concerns, then worked quickly to resolve those issues in an appropriate and timely manner; reduced member concern rates by 5% annually • Prepared quarterly reports on workplace safety procedures and concerns to executive and administrative team; reduced workplace injury occurrences from an average of 6 per year to 4 per year • Maintained constant open communication and flexibility with various departments and teams; nominated as “shining star” team member once per quarter • Maintained sensitive and confidential patient care information; 100% charting submission and closure rate • Participated in new employee selection and orientation for department; resulted in hiring of at least 2 qualified candidates semiannually

Anaheim, California, United States