As the Director of Operations at a neurological rehabilitation clinic, I lead and oversee critical functions including HR operations, procurement, IT, and overall clinic operations, ensuring seamless delivery of patient care and organizational efficiency.

• Appearing/hosting on Brazilian Times, Espelho do Imigrante, JSNews - Resumo do Dia,Rádio Insuperável Radio Excelsior, SPT Television, TV Diário - Conexão Ceara• MC for international award ceremonies• Configuration and use of multimedia production and broadcasting software• Remote work and management of contributing journalists and guests

• Project and contractor management• Billing and administration• Translation and translator supervision• Translation of documents with expertise in legal, medical, financial, academic, technical, andengineering translations• Remote work management and training

• Information technologyDesktop, virtual, and medical information systems supportIdentity management - including Active Directory and account provisioningDesigned and implemented a computer recycling initiative to reduce expenditures andprovide computers to local low income schools• Customer service - tech support and user network access management• HIPPA - ensured compliance• Training - technological training for medical and administrative staff• Accurate inventory management, resource allocation, and secure disposal

• Project management• Information technologyDesktop and server supportIdentity management - including Active Directory and account provisioningAssisted in the VoIP telephone system conversion and maintenance• IT/Customer service staff supervision• FERPA - ensured compliance• Training - technological training for administrative staff, teachers, and students• Accurate inventory management, resource allocation, secure disposal, and procurement

• Billing and payroll administration• Business operations• Project management• Process development• Translation and multimedia editing• Staff management - hiring, training, and supervising all translators and media editors

• Project management• Information technologyDesktop supportNetworking supportIT security support• Procurement• Customer service and training

Billing, sales, customer service, and information management

Sales with goals and incentive programs, cashier, interpretation in Spanish and Portuguese, and inventory management.

IT Department, Georgia College & State University• Project management• Information technologyDesktop and server supportIdentity management - including Active Directory and account provisioningAV supportEmail system and systems conversion supportDesigned and implemented a paperless inventory management and resource allocationsystem for the IT department• Procurement• Customer service and training• IT/Customer service staff supervision

English-Portuguese and Portuguese-English interpretation

English-Portuguese and Portuguese-English interpretation

• Office administration• Exam proctoring• Student/classroom administration• Coordination of school administrative functions