Ray Senko Email & Phone Number

Greater Pittsburgh Area

Handled the Oncology Nursing Society’s (ONS) environment which utilized a mix of technologies including both Windows and Linux operating systems hosted on physical and virtual servers (VMware / Hypervisor / Azure) and in public and private clouds. Maintained the health, stability, performance, upgrades and security of applications, servers, and networks.

Greater Pittsburgh Area

Administered Windows and VMware based servers in quality assurance, development and production environments. Conducted the implementation, upgrade, configuration and administration of multiple applications including Altiris, SiteScope, WSUS and Symantec Antivirus server.Performed backup and recovery of data and applications using EMC’s NetWorker. Manage offsite media storage for business.Key player in the design and implementation of new in-house application for financial clients beginning with proof of concept through installation. Meet with venders to acquire the best technology for testing. Performed benchmark testing and capacity planning on multiple hardware platforms including Dell, IBM, HP and Sun and making final recommendations after testing.Setup, configured and maintained high availability server environments using Microsoft Windows Server Clustering and VMware high availability.Provided system support for over 100 production servers on a 24/7 basis including three-tier applications servers that support over 200,000 clients.Managed Active Directory, DHCP, DNS and Group Policy Objects. Mitigate vulnerabilities and enhance security in servers and workstations through modifications of Group Policy Objects (GPO).Successfully implemented and tested disaster recovery plan for critical financial transaction processing call center.Designed best practice and procedures documents to quickly remediate vulnerabilities on all Windows servers to obtain and maintain FFIEC, PCI, SSAE 16 and corporate audit compliance.Monitored systems and production applications using HP’s SiteScope. Coordinate remediation of any issues providing updates to system owners and management.Utilized ticket and change control systems to provide timely and accurate issue resolution while maintaining a high level of quality and customer satisfaction.Performed day to day administration of Cisco switches.Created and administer Microsoft SharePoint sites.

Greater Pittsburgh Area

Provided end user technical support through helpdesk hotline diagnosing problems and resolving situations by using Incident Management methods giving over-the- top support to 120 users across five sites.Initiated, developed and managed three corporate web sites and the corporate database-driven intranet, decreasing reliance on outside resources and resulting in a first-year savings of over $30k. Computerized manufacturing equipment allowing real-time monitoring and adjustments significantly reducing product waste and employee time. Tripled use of technology by expanding both hardware and software for PCs, servers, local and network printers. All enhancements completed with no downtime, and greatly improved efficiencies.Created user and e-mail accounts while maintaining security and file structures.Established backup and restore procedures on Novell, Microsoft Server and CITRIX servers.Proposed and implemented plan to create, in-house, all corporate brochures, magazine and e-mail ads improving turnaround time and reducing advertising cost by 80%. Implemented and supported CITRIX desktops and printing for more than 30 remote and traveling users, increasing productivity. Provided senior management with monthly status reports.