Work closely with casting directors, creative teams and other key stakeholders to realize a sharedartistic vision- Support casting directors through organizing, implementing, and running various aspects of theaudition process- High volume communication with agents and managers to discern availabilities, confirmappointments, coordinate logistics, and make offers- Read scripts, provide coverage, compose breakdowns, and generate lists- Prep audition materials, conduct research and source video footage to educate stakeholders- Film, upload and edit virtual auditions- Regular correspondence with stakeholders to ensure open lines of communication andappropriate information sharing- Attend performances, showcases and other industry events to identify new talent. Some nightsand weekends required.- Assist in maintaining project-specific and office-wide databases, calendars, and tracking systems- Coordinate and confirm house seat requests- Submit and track invoices

1. Operations Administration •Responsible for all aspects of on-boarding staff in Operations systems including badging, making IDs and credentials, activating operations-based software accounts, etc.•Track and coordinate workstation shifts, and staff seating•Upkeep Operations Drive, documents and shared departmental hard files including departmental hand-books, and policies.•Manage office supplies, and place orders departmentally and org-wide.•Support Information Desk coverage when and as needed•Manage inventory of staff keys, IDs, visitor passes, and related credentials •Sort mail org-wide and support and coordinate mail room needs •Manage and support upkeep of Operations software programs including implementation, training and distribution of access•Maintain organization/appearance/functionality of shared work spaces including meeting and conference rooms 2.Space Scheduling•Input/update all Public Theater venue calendar events and programming in events management system in coordination with Operations Administration team, and other departments •Respond and coordinate external rental inquiries3. Finance•Reconcile Operations departmental Amex(es)•Process all departmental invoices •Perform other finance liaison duties as needed 4. Other•Assist in managing operation directors schedule and assigned tasks •Fire Warden •Other projects as assigned

Manages and acts as primary contact for institutional event calendar, used by all departments.Proactively manages the events management calendar and meeting schedule/logistics for General Management.Ensure calendar is current by resolving time conflicts and approving all events in calendar.Act as liaison between administrators of all departments to ensure accuracy and consistency throughout the calendar.Provide front-end and back-end support for the events management database. Back-up with scheduling and confirming event spaces, back of house details, and ensuring estimates are entered.Monitor and maintain system health and security.Create accounts for all users and assign security levels.Prepares users by conducting training; providing information; resolving problems.Generates reports, responds to questions, provides assistance and makes routine interpretation of policies and procedures, or directs inquires to appropriate staff as it relates to the events management system.Supports database functions by designing and coding utilization.Proactively brings in appropriate staff to confirm and clarify event details.Maintains quality service by establishing and enforcing institutional procedures.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices.Contributes to team effort by accomplishing related results as needed.Provides administrative support for GM as directed .

• Handled high volume of outbound cold-calls, prospected clients, held web demonstrations of product and brought in clients across the country.• Advised clients on online marketing strategy. Conducted research on different regions across the country and assessed the marketing needs of local business owners.• Recognized as a member of the 1K Weekly club• Consistently in top level company sales tier hitting 200=% to monthly quota for 5 consecutive months.• Assisted management in call coaching duties to help newer employees on pitch and process.

Responsible for providing guests with a positive experience while attending the festival. Facilitate ticket transactions through Box Office locations or Call Center Provide guests with superior, individualized customer service regarding all aspects of festival contentDisplay proficiency with the ticketing software in order to sell tickets and retrieve customer information Quickly problem-solve within a fast paced environment Effectively communicate with festival guests and staff Handle cash responsibly and accurately Assist with miscellaneous box office projects as directed

Aided in increasing financial resources for Carnegie Halls Childrens Education programs by contacting previous, current and/or new ticket buyers/members to upgrade, renew or gain their support. Ensured all credit card, debit card, and contact details were accurate and up to date. Kept up with daily metrics, and targets including hourly calls and sales.

Use my knowledge, contacts and know-how to deal with interesting and often complex requests. As a Ticket Specialist I specialize in sourcing tickets for concerts, theater, film premieres and sporting events both in the US and worldwide. I use my expertise to help members get the most from their lives, whilst growing knowledge within the team and across the company as a whole. I use research and strong communication skills to provide personalized solutions to our members request within specified time frames.

Motivates team members and produces creative ways to increase sales daily and weekly. Creates daily and weekly sales reports, opens and closes exhibition site before and after scheduled shifts. Schedules team members shifts. Facilitates team members breaks, lunches, etc. Checks and records inventory daily. Reports to site manager daily, attends management meetings, training, assists team members on sales floor, handles sales transactions, refunds etc.

Provided information to students, clarified initial educational goals, and facilitated student enrollment in the college. Informed students of available support programs and services and responded to electronic and telephone inquiries regarding academic programs, registration, and general information. Reviewed admissions applications for completeness and accuracy. Participated in college-wide and service area activities and events that promoted the growth of the college as well as staff professional development activities. Assisted in developing student orientation in conjunction with academic departments. Served as initial contact for prospective students when needed by discussing admissions and advising procedures and answering inquiries.

Interacted directly with customers and patients via telephone and computer technology. Assisted patients, physicians, sales reps, etc. with activations, troubleshooting, and enrollments. Reported adverse events, medical inquiry’s, and product complaints. Scheduled callbacks, followed up with patients, and physicians, and delivered exceptional customer service.

Made and received outbound and inbound phone calls for North Carolina Theatre’s productions ticket sales, aided management in daily duties such as filing, faxing, organizing. Assisted in promotion and advertising at production events, also assisted with paperwork for meetings, etc.

Aided admissions counselors, and director of admissions in all administrative duties, including Filing, organizing, providing tours for prospective students, contacting prospective students, arranging visits to the campus, assisting with prospective campus events, etc.