Rayshod Walker Email & Phone Number

● Proficient in utilizing personal protective equipment to mitigate exposure to varioushazards.● Demonstrated effective communication skills in diverse settings.● Capable of autonomously managing uncertain and high-pressure incidents.● Maintained mental alertness and sound judgment during emergency conditions.● Responded effectively to routine and emergency situations while wearing protectivegear.● Successfully handled and qualified with firearms and completed comprehensive trainingin security protocols.● Passed annual Physical Ability Test and completed pre-employment screenings.● Eligible for obtaining and maintaining a Security Clearance.

● Efficiently processed orders with precision and accuracy.● Utilized scanning equipment for order verification.● Facilitated timely order completion and maintained stock levels.● Packed orders according to quality standards for shipment

● Demonstrated proficiency in security operations, safety practices, and enforcement procedures.● Effective communication skills in English, both oral and written, with staff, clients, and the public.● Consistently followed standard operating procedures, maintaining a professional appearance.● Conducted thorough investigations and generated comprehensive reports.● Demonstrated sound judgment within established policies and procedures.● Ensured property security, patrolling, and deterring criminal activity.

● Engaged with guests and customers, enforcing site-specific directives.● Maintained high visibility and attention to detail for property safety.● Collaborated with law enforcement and property management for effective security measures.

● Provided exceptional customer experiences by effective patrolling and monitoring.● Enforced site directives and collaborated with various stakeholders.● Demonstrated attentiveness and high visibility for property safety.

● Collect the trash bags in a luxury apartment community from apartment doorsteps and transport them to the property dumpster/compactor. ● Pick up litter on property grounds as needed and change dog stations weekly.

Driving an oversized delivery van on highways, local streets, and neighbors● Providing delivery services to houses, mobile parks, apartments, businesses, and lockers● Must follow ALL traffic laws, while operating the delivery van and other safety precautions● The ability to walk and carry packages up multiple flights of stairs each day● Will need to use GPS to navigate delivery destinations● Managing up to 250+ delivery stops each day● Will need to complete all delivers within a given time frame (goal) each day● Loading and Unloads packages into a Delivery Van● Using android technology and delivery applications during their delivery activities● Safely lift, carry, and deliver packages up to 50lbs● Effectively communicate with customers and administrative staff● Will assist other drivers in delivering packages on some evenings● Must refuel delivery van at the end of each working shift● Must clean and provide daily upkeep of delivery vans

● Maintains a professional and customer-friendly manner with each account● Maintains knowledge and compliance with all applicable federal and state laws (e.g., FDCPA, UDAAP)● Handles outbound and inbound calls professionally and knowledgeably, following the appropriate scripts, when necessary, occasionally fields inbound calls with the same professionalism● Negotiates payment plans and settlements with our client’s customers based upon client-specific parameters.● Identifies disputes promptly and ensures proper resolution.● Participates in various problem-solving and decision-making activities, as required● Demonstrates respect and regard for all clients and fellow employees to ensure a professional, responsible, and courteous working environment.● Promotes effective working relationships with their team and other departments to help achieve department/company goals and objectives.● Maintains work areas and equipment in conditions as required by department standards; operates assigned equipment and performs all activities in a safe manner.

●Explain various service options to customers.● Drain and dispose of oil.● Perform safety check for leaks and damage on the undercarriage of vehicles.● Maintain a clean and orderly work environment.● Monitor inventory.● Function as Team Leader in absence of Manager or Assistant Manager.

● Creating the work schedule for each week and ensuring the essential positions are filled at all times.● Opening and closing the store.● Counting money and making bank deposits.● Supervising and training employees.● Conducting interviews and hiring on new talent.● Performing proper housekeeping and inventory control.● Addressing customer complaints.● Overseeing and assisting in monthly crew and safety meetings.● Disciplining employees.● Answering the telephone.● Keeping track of email traffic that pertains to your store.● Being hands-on, working on vehicles as well as being one of the most qualified technicians in the store.