Rayson Wong Email & Phone Number

Singapore

London, GB

1. Developing and implementing risk-related tasks such as Risk Control Assessments (RCAs), Key Risk Indicators (KRIs), and reporting management information.2. Leading Quality Control reviewers for account-opening checks and performing Quality Assurance (QA) on SQ checks.3.Ensuring accuracy and timeliness of quality control tasks and reporting financial.

London, GB

- Deliver a global client exit policy and process- Financial Crime Risk (AML/Fraud/Sanctions) analysis- End-to-end oversight of operational effectiveness of process and procedures- Act as Subject Matter Expert with key stakeholders on exit management issues.- Facilitate local execution of Quality Control and Quality Assurance results along with associated.

London, GB

- Operational risk management and KYC - Process review and management - Ensuring the team delivers the highest level of customer service and satisfaction- Managing, training, coaching and mentoring team members.- Investigate and resolve customer issues from escalation.- Managing operational lost, overall resources management, periodical review of system.

Singapore, SG

Maintained high standard of operational control and audit compliance of the business, led the teams in delivering positive customer service experience, groomed successors, and proactively educate and migrate customers to onboard digital journey with the bank.- Awarded EXSA STAR for 5 years consecutively from 2013 to 2017

Planning and executing corporate events, managing business partners, basic design, photography and videography

End-to-end sales cycle; telemarketing, pitching, sourcing and negotiating with suppliers, planning and executing events, accounting and hiring, basic artwork design, music and video editing