Rayssa Estrela Email & Phone Number

Barcelona, Ct, Es

Barcelona Area, Spain

Managing a global portfolio comprising legacy airlines and ULCCs spanning America, Europe, Africa, and Asia, including a top-ranking ULCC in Europe and the sixth-largest airline in the USA. Additionally, managing the largest European OTA and one of the top four insurance companies in the world.- Demonstrated proficiency in cultivating customer relationships, and establishing SaaS collaborations with top-level managers and stakeholders.- Oversaw client onboarding processes, enhancing customer loyalty, delivering actionable data analyses, and pinpointing opportunities for increased revenue through upselling and cross-selling.- Excelled in fostering communication and cooperation across departments, ensuring alignment of objectives between Sales, Product, Tech, and Support teams.- Exhibited adept problem-solving skills, delivering inventive solutions tailored to meet customer objectives.- Developed and implemented effective customer training initiatives, elevating product usage and satisfaction levels.Milestones:- Elevated customer satisfaction scores by implementing strategic relationship-building initiatives.- Increased revenue by 20% through targeted upsell and cross-sell strategies

Barcelona Area, Spain

- Led strategic vision and daily operations, ensuring profitability in a competitive market.- Implemented effective business strategies to optimize revenue and expand the customer base.- Built and led high-performing teams, fostering a culture of collaboration and excellence.- Established key partnerships with travel suppliers, negotiating favorable terms.Milestones- Team Expansion: Grew the team from 2 to 18 members in a year, driving organizational success.- Revenue Milestone: Achieved $100K in revenue within the first year through strategic initiatives and effective sales strategies.

Barcelona Area, Spain

Results-driven Senior SEO Specialist with a proven track record in optimizing website performance, achieving higher domain ranking in three months, and securing top rankings for multiple keywords on SERPs. Skilled in comprehensive SEO strategies, keyword research, competitor analysis, and on/off-page optimization. Collaborates cross-functionally to seamlessly integrate SEO best practices and provides detailed performance reports.Milestones:- Improved Domain Ranking: Achieved higher domain ranking in three months through effective SEO strategies.- Strong Keyword Positioning: Secured top rankings for multiple keywords on SERPs, driving increased organic visibility and website traffic.

Skilled Digital Marketing Manager with a proven track record in market analysis and strategic implementation across diverse digital media channels. Specialized in social media marketing on platforms such as Facebook, Instagram, Pinterest, Twitter, and Google+. Proficient in web analysis and conducting user experience reviews.Milestones:- Successfully executed an organic campaign over 3 months, resulting in the attainment of the fundraising goal of 30,000 euros for an NGO.

Rio De Janeiro Area, Brazil

- Translation from English to Portuguese and from Portuguese to English to external clients- Translation from Spanish to Portuguese and from Portuguese to Spanish to external clients

- Solo travel in Central/South America and Southeast Asia

Mexico

Digital Sales Manager specializing in bid negotiation across diverse online advertising platforms. Proven track record in lead generation and cultivating strong customer relationships with publishers. Expertise in developing and optimizing mobile applications advertising.Milestones:- Spearheaded the creation of impactful banners for in-house publishers, enhancing online advertisement development.- Successfully implemented mobile Ads in LATAM region, contributing to the company's market expansion and increased reach.

Mexico City Area, Mexico

In my role as an Inbound Marketing Trainee at PwC, I specialized in analyzing consumer data to uncover patterns and preferences, conducted market studies for new opportunities, and actively contributed to the development of digital sales materials.Milestones:- Led the development of digital sales materials, enhancing client engagement.- Contributed to market expansion by identifying and capitalizing on key trends and opportunities.

Education record

Master'S Degree

Bachelor’S Degree