Ray Thornton, Mba Email & Phone Number

Birmingham, Alabama, United States

Greensboro/Winston-Salem, North Carolina Area

Greater Memphis Area

* Acted as IT liason during the merger of Colonial Properties and Mid-America Communities to form MAA for the Legacy Colonial IT infrastructure and software programs.* Managed the transition of all Legacy MAA assets onto the Legacy Colonial Accounting and Property Management Platform.* Managed the transition of the Legacy Colonial assets onto the MAA Resident Portal and Online Leasing Solution. * Managed a team of exceptional software support resources that provided a high level of service toward the end customer. * Strengthened relationships between MAA IT and Asset Management.* Recipient of the 2014 MAA Corporate Support Person of the Year award.

Birmingham, Alabama Area

Responsible for the management of all functions focused on the delivery of technology solutions to the enterprise utilizing 18 resources on a budget of $2.7M.• Led the enterprise transformation of antiquated property management, accounting and procurement systems to a cutting-edge platform. Rated by the vendor of systems as being the best managed implementation seen in many years. • Repaired fractured relationships between IT and the business units as a result of poor service delivery levels.• Improved monthly service satisfaction levels from 78% at time of hire to current levels of 99%. Levels have not dipped below 98% for past 14 months.Delivered strategic enterprise technology solutions such as:• Residential Property Management (improved visibility into property performance levels) • Procurement\Payables Automation (Expense Reduction of 12% YOY)• Electronic Rent Payment\Online Applications (70% of rent received electronically)• Online Marketing Automation and Analytics (Increased sales leads over 300% YOY)• Employee Commission Calculation Automation (Annual cost savings of $2.4M, Time savings of 4800 hours per year)• Property Evaluation Automation (Time savings of 6800 hours per year)• Received Administrative Employee of the Year Award – 2008

Bs, Managment Information Systems

Masters, Business Administration

High School