Ray Trejo Email & Phone Number

Detroit, Michigan, United States

Chicago, Illinois, United States

• Oversaw 125 different companies with 19,000 endpoints using LogicMonitor while on the Cloud & Infra team.• Utilized Delinea Secret Server as the Privileged Access Management (PAM) software.• Managed Incidents, Problems, Tasks and Change Requests in the ServiceNow ticket management system.• Accessed remote servers using ConnectWise Automate as the Remote Monitoring and Management (RMM) software.• Administered VMs using vSphere vCenter, ESXi, vCSA and Hyper-V.• Renewed SSL certificates with both internal and external Certificate Authorities using GoDaddy, DigiCert, GlobalSign and DNS Made Easy in the Certificate Management Tool and Internet Information Services (IIS).• Deployed and administered VMs in Azure and AWS Cloud based on the customer’s requirements.• Debugged stopped Services, high memory or CPU utilization, low disk space and many other common issues in Windows Server 2012/R2, 2016, 2019 and 2022.• Modified and updated Group Policy Objects to meet the clients' needs.

Dearborn, Michigan, United States

• Consultant with TEKsystems while assigned to Ford Motor Company.• Managed a physical and virtual Windows Server environment of 10,000 servers across multiple countries, time zones and Data Centers.• Utilized PowerShell to perform and automate administrative tasks as well as run reports.• Administered virtual servers and their Snapshots using VMware vCenter.• Resolved failed SCCM antivirus updates on our servers by manually upgrading them.• Used tools such as Process Explorer, Resource Monitor and Task Manager to fix high CPU and memory issues.• Walked through the Data Centers and called into HPE any indications of hardware failures, then saw through until resolved.

Bachelor'S Of Business Administration, Computer Information Systems

Associate Of Science, Computer Science