Rayven S. Email & Phone Number

Mississauga, On, Ca

• Plan and facilitate weekly Survivor’s Circle support group and recreational events for shelter residents• Provide conflict resolution support and mediation, crisis intervention, and safety planning• Conduct shelter intakes, risk assessments, 1-on-1 case management, and attend the crisis line• Accompany residents and advocate where necessary in a wide rage of settings including medical, legal, housing, immigration, income, Children’s Aid Society, etc.• Support clients with transitional planning, subsidized housing applications, and community referrals• Maintain accurate, detailed, and timely case notes using Women in Safe Housing (WISH) database• Practice ongoing self-reflection and personal accountability to provide services using a feminist, anti-oppressive, anti-racist, disability justice, gender inclusion, decolonizing, and harm reduction framework

• Prepared meeting and hiring packages; contacted candidates and their references• Responded to telephone requests and donor inquiries, and aided in accepting donations to shelter• Developed and assisted in the maintenance of filing systems and organizational binders

• Planned activities, led discussion, and managed the room for Survivors Support Circle, a peer support group for survivors of sexual violence, with a colleague• Co-designed, co-wrote, and co-edited the On Our Own peer support facilitation manuals• Conducted research on topics such as sanism policy as it relates to women and indigenous populations, transgender and gender non-confirming perspectives and issues, and Criminal Code of Canada and other legislation as it pertains to the Gender-Based Violence (GBV) sector

7180 Transmark Court, Mississauga, On, L5S 1Z5

• Expert use of QuickBooks to create customer invoices, manage and reconcile company accounts, track accounts receivables and conduct collection calls, enter accounts payables, and make timely payments• Received and managed customer payments via cash, cheque, debit, and credit• Calculated and processed employee hours for bi-weekly payroll• Carried out administrative duties: managing company phone lines and email, faxing, photocopying, printing, ordering parts, and researching vendor pricing• Designed and maintained an early version of the company website on WordPress

• Connected with students 1-on-1 and in groups to provide additional assistance and resources; fostered open-communication and actively listened to and considered students’ personal histories and challenges• Co-hosted the Social Service Worker (SSW) Program orientation for one hundred fifty (150) new students• Planned, coordinated, and facilitated the Take Back the Night event and events for Black History Month• Planned, promoted, and co-facilitated course study sessions (termed Exam Jams) for all first year students• Attended regular team meetings and co-wrote the final year end report for the Peer Mentor SSW Program

• Researched local events, festivals, workshops, and opportunities to be added to the agency’s monthly calendar• Coordinated and facilitated the monthly calendar assembly and distribution group with clients• Planned, budgeted, and facilitated a full day of activities and outings for clients• Completed in house training in how to present the agency and its services to community agencies• Co-hosted agency information sessions at hospitals and potential community partners• Attended the crisis line and provided solution-focused brief counselling and crisis prevention

Master Of Social Work - Msw

Social Service Worker

Activities and Societies: SSW Peer Mentor

Bachelor Of Arts - Ba, Honors, Psychology

High School Diploma

Activities and Societies: Certificate of Bilingualism (French & English)