Managed client relationships and accounts to support their growth through advice and Shipley services in personnel development and supplemental resources for opportunity pursuit.Developed new Shipley clients through B2B marketing, outreach, conference/event participation, networking, and other prospect relationship-building techniques.Conducted deep-dive analyses to identify and prioritize leads for regional outreach, and developed long-term strategic plans to improve data gathering/analysis and increase marketing effectiveness.

Rolled out approach to integrate strategic plans with sales and improve process disciplineProvided heavy support to capture team through market research, pipeline reviews/audits, data managementBuilt automated analysis system for high quality quarterly reports with meaningful metrics; steadily expanded scope to include other organizationsDeveloped SharePoint tools to manage the company pipeline, contract data, vacancies, and moreCreated training materials and videos

Fostered “high quality” culture for proposal standardsImplemented information management standards to streamline proposals, enabling us to increase proposal volume without increasing team sizeInitiated tracking/automation of critical performance metrics such as proposal volume and win ratesLed development of templates, guides, checklists, and training materials for consistent, high quality productsManaged team of experts in proposal management, technical writing, communication, and graphicsLed kaizen event, implementation, and culture change to merge two unique teams into a single organization

Proposal manager and technical writer for large NASA and DoD contract pursuits; led teams of writers, expertise, graphic artists, reviewers, and more; led teammate identification and contract negotiation; facilitated formal reviewsProvided heavy support to capture management, including opportunity research, capture manager training, support to customer meetings, white paper development, call planning, and call reportingLed and supported extensive new market research, strategic planning, and pursuit implementationReviewed key proposals across multiple sales teams; built a reputation for thorough, value-added feedbackLed/implemented sales talent improvement initiatives, including weekly lunch & learns, sales best practices blog, and a “Writing Boot Camp” training moduleFacilitated the Jacobs Commercialization Working Group from 2013 to 2015, providing guidance and sales support to contract-specific business development

Led and coordinated site development activities at NASA’s Michoud Assembly Facility with a small team that included consultants and subcontractorsEstablished and fostered valuable relationships with state/local economic developersIdentified prospects, coordinated and led facility tours, work with SMEs to tailor offerings, authored and delivered tailored proposalsDeveloped custom system to track prospects, automate metrics, and produce monthly/quarterly reportsOrchestrated a major, successful on-site industry dayWorked with NASA and contractors to improve on-site services for new tenants

As principal executive for a start-up publishing firm, provided strategic leadership, resource and financial management of an international team of marketing and editing experts to produce and market full length novelsDeveloped and operated a proprietary reporting system (database) for capturing book sales data and providing quick-turn reports for authors and employeesDeveloped, rolled out, and managed content for a successful marketing website; within the first six months, the website gained visibility in 87 countries and more than 23 thousand visitors

Led technical integration for NASA Orion Crew Cabin Structure, including requirements and interface management and configuration controlManaged Service Module IPT and Production risks, worked with NASA for risk panel coordination, and helped develop the Orion Risk Management PlanAs Risk & Opportunity Mgmt Lead, led workshops to foster culture change, implemented significant process improvements, and increased board meeting efficiencyLed multiple Kaizen events to streamline drawing reviews, office workflow, and composite fabricationActed as an audit support representative for internal processes, CMMI, SCAMPI, and GAO audits

Reviewed designs for the Production Design Release of the Boeing 767 Tanker and 787 programsLed laboratory-based Research and Development for oven-cure composite parts, working with a team of technicians to analyze material selection and develop material processes and specificationsProvided specification and material selection reviews for a variety of aerospace and R&D programsLed and fostered employee retention approaches, including the coordination of social events and engagement with executives to implement change

As part-time student, supported maintenance and engineering projects for a chemical refinement facility, including a full site audit of pressure release valves