Ray W. Email & Phone Number

Redmond, Washington, United States

• SI Lead for a Tier 1 system integrator, managed end-to-end manufacturing performance, drove operational efficiency, and achieved a 40% reduction in turnaround time after taking on the role
• SME for engineering change process. Leveraged data to persuade cross-functional teams to implement new EC requirements, improving dock date predictability while balancing design flexibility with operational efficiency
• Partnered with internal teams, including hardware and supply chain PMs, to ensure the highest quality of MSFT cloud services and successfully delivered over 8,000 racks annually

Secaucus, New Jersey, United States

• Led operational teams in coordinating cross-functional efforts between development and manufacturing, ensuring the on-time delivery of NPI programs, including the first A100EV system for a Tier 1 technology provider
• Identified and resolved a major root cause of shipment delays by referencing quality data, rather than using a fixed percentage, to determine the appropriate spare parts allocation

Hsinchu City, Taiwan, Taiwan

• Led the production team in designing factory layouts and developing overall operational processes, including quality control, test procedures, and audit processes. Increased production efficiency by 20% through lean.
• Collaborated with the procurement manager on CM price negotiations and developed a pricing model that motivated CM to improve efficiency and quality, resulting in a 5% reduction in manufacturing costs

Taipei & Rochester

• Selected as a core team member to relocate to the US for POWER 8 NPI program (IBM Watson). Led design reviews with members from hardware development, procurement, and quality teams to track and solve issues for DfX.
• Reduced manufacturing cost by utilizing Design for Manufacturability, jig/fixture, change management, and BOM structure to meet budget requirements and delivered IBM’s lowest cost server

Hsinchu City, Taiwan, Taiwan

• Qualified, developed, and managed contract repair factories, including price negotiation, repair turnaround time reduction, quality monitoring, and new product introduction
• Analyzed first hand quality data for TV LCD panels, including field return analysis, defect investigations, and product recall coordination

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Electrical And Computer Engineering

Master'S Degree, Engineering/Industrial Management