• SI Lead for a Tier 1 system integrator, managed end-to-end manufacturing performance, drove operational efficiency, and achieved a 40% reduction in turnaround time after taking on the role • SME for engineering change process. Leveraged data to persuade cross-functional teams to implement new EC requirements, improving dock date predictability while balancing design flexibility with operational efficiency • Partnered with internal teams, including hardware and supply chain PMs, to ensure the highest quality of MSFT cloud services and successfully delivered over 8,000 racks annually

• Led operational teams in coordinating cross-functional efforts between development and manufacturing, ensuring the on-time delivery of NPI programs, including the first A100EV system for a Tier 1 technology provider • Identified and resolved a major root cause of shipment delays by referencing quality data, rather than using a fixed percentage, to determine the appropriate spare parts allocation

• Led the production team in designing factory layouts and developing overall operational processes, including quality control, test procedures, and audit processes. Increased production efficiency by 20% through lean manufacturing after the product transfer to production • Collaborated with the procurement manager on CM price negotiations and developed a pricing model that motivated CM to improve efficiency and quality, resulting in a 5% reduction in manufacturing costs

• Selected as a core team member to relocate to the US for POWER 8 NPI program (IBM Watson). Led design reviews with members from hardware development, procurement, and quality teams to track and solve issues for DfX, quality, and supply chain readiness • Reduced manufacturing cost by utilizing Design for Manufacturability, jig/fixture, change management, and BOM structure to meet budget requirements and delivered IBM’s lowest cost server

• Qualified, developed, and managed contract repair factories, including price negotiation, repair turnaround time reduction, quality monitoring, and new product introduction • Analyzed first hand quality data for TV LCD panels, including field return analysis, defect investigations, and product recall coordination