Leadership role with responsibility for Professional Services Sales and Delivery across the EMEA region. Management and development a global team of 140+ consultants and partners and methodology to transform Customer and Employee Experience Programs to drive higher NPS and to increase Customer / Employee retention. Successful delivery of growth and retention metrics across four years.

Leading OpenSymmetry Sales and Operations across the EMEA region, I partnered with organisations to improve Sales Performance and efficiency by optimising Sales Performance Management processes. OpenSymmetry is the world’s largest independent consulting company specialising in the implementation of on-premise and cloud based Sales Performance Management (SPM) solutions from Varicent (IBM), SAP (CallidusCloud), Xactly and Anaplan. Over 500 organizations worldwide have trusted OpenSymmetry to plan, select, deploy, and manage incentive compensation, territory and quota solutions, resulting in reduced costs, increased revenues, greater visibility and increased sales leadership capabilities.

Global leadership role with responsibility for development of service offerings to implement, maintain and enhance Sales Performance Management Solutions.This includes development of service packages and solutions, go to market strategy and internal strategy to deliver and scale processes and teams. Mangement of global services team and client base. Planning and management of Services P&L

Partner and Director with responsibility for regional P&L, business development, services strategy and management. Establishment of services team, processes and policies and delivery methodologies. Project Management. Maintaining and maturing key partnerships with major vendors in the Sales Performance Management space.

Architect and SME in the delivery of Sales Performance Management Solutions.

Team Leadership role with responsibility for the delivery of the reporting platform underpinning a newly developed SIPP Portal for Norwich Union (Aviva). Included management of team of consultants, architecture, delivery management across all phases of project life cycle and stakeholder management.

Senior role with responsibility for leading the delivery of data integration and reporting for Callidus implementations for Telco, Banking and High Tech clients. Requirements gathering and analysis, scoping and full project life-cycle delivery. Sales, presales and client management.Located in Sydney, Australia with travel to clients in APAC

Contracted by UBS Wealth Management to increase their delivery capability for the Actuate e.Reporting Suite I was responsible for the design and development of an online reporting platform developed to provide reporting to high value clients. The system was initially developed for the UK client base, and localised for Italian, German and French operations to include local finance and tax rules and multilingual reporting. The role involved travel to Italy and France to conduct requirements gathering workshops with the local business users.

Graduate role in Consulting specialising in enterprise reporting delivery with the Actuate e.Reporting Suite. High degree of responsibility from an early stage with on-site client engagement and stream ownership. Working independently or as part of a team on domestic and international assignments I successfully implemented numerous enterprise reporting solutions using the vanilla Actuate e.Reporting Suite or an embedded version of the application within the Siebel CRM tool. Other responsibilities included end user training for developers and business users (development of material and training) and mentoring for juniors and peers within Customer Systems. This role involved travel to Austria, Germany and the US.