Account Management Specialist - Strategic, Eats
Current• Served as Interim Account Manager in 2024 Q3 for 2 enterprise-level accounts “Yoshinoya” (Japanese restaurant chain) and “Cheogajip” (Korean fried chicken chain); spearheaded quarterly business reviews for both and resulted in 2.2x net revenue (QoQ) on Yoshinoya along with unlocking its opportunities on Uber Eats' ads product; upsold Cheogajip on a logo billboard successfully generating 2x net revenue compared to previous campaigns.• Acted as the point of contact for 5+ key accounts including the world-famous fast-food chain “Burger King”, Taiwan dumpling chain “8way”, etc; handle operational tasks for each and created handy tools that reduced processing time by 60%.• Source data by tailoring SQL and build dashboards for key metrics tracking; lead a team of four to conduct weekly reports to brief on cuisine trend for the team; take a deep dive into real-time market status for AMs’ action plans.
