Raz Golani Email & Phone Number

Israel

United States

• Identified and solved issues and conveyed solutions clearly and effectively to customers.
• Managed client relationships, various daily operations, and multiple complex schedules.
• Demonstrated superb leadership skills.
• Led and coached employees in customer service practices.

Seattle, Washington, United States

• Founded a spa and managed all day-to-day operations.
• Exceeded business goals and KPIs by identifying and generating business opportunities.
• Grew revenue by leveraging data analysis and implementing sales strategies to upsell products.
• Increased brand loyalty and retention of existing customers.
• Led a team of 8 employees by providing hands-on leadership and coaching on sales.
• Managed inventory, built vendor relationships and addressed payment and scheduling issues.

Seattle, Washington, United States

• Promoted to manager and trainer position after displaying excellent leadership skills.
• Exceeded sales goal by 40% by successfully upselling products and educating customers on product benefits.
• Generated 60% of the store’s total sales by improving sales pipeline and closing lucrative deals.
• Increased revenue 40% by integrating innovative sales strategies and coaching team members.
• Provided training and ongoing mentoring to team members to ensure superb performance.
• Strengthened my team by defining sales practices and training employees on selling techniques.