Teaching and assessing Health and Safety courses including:First Aid at Work (Level 3)Emergency First Aid (Level 2)Fire SafetyFire MarshallTraffic BanksmanManual HandlingSafety HarnessWorking at Heights

National Account Manager, responsible for building and maintaining strong relationships with key national wholesaler accounts. Managing and supporting sales teams to increase sales and profitability.

Given the responsibility to train and guide numerous work experience students into the daily tasks, as well as explaining and documenting the design ideas for bespoke vehicle alterations to be made.Entrusted to work on complex tasks alone after a short time of learning the techniques required for the job.Successfully supported colleagues, and made vital discoveries and analysis whilst carrying out work on high value vehicles, with great attention to detail.

Key achievements:Made key decisions about stock levels and stock control to maximise efficiency and profits for the business. Effectively negotiated on a daily basis, with customers and major mobile networks to satisfy customer requirements, whilst maintaining a consistent flow of revenue.Successfully dealt with staffing issues and customer complaints using a very calm and helpful attitude.Continuously kept up to date with market trends, latest innovations in the industry, and competitor activity in order to offer the highest level of knowledge to customers and retain custom for the business.

Key achievements:Was a vital part of the team and helped the team achieve, and maintain best security team in the region and in the country for both years of employment.Continually analysed, using the data capture software, activity of other store security teams to see areas for improvements and also areas of strength to be discussed in monthly security regional meetings.Nominated and was selected on numerous occasions for awards, achieving recognition for "going above and beyond the call of duty".Successfully and safely deterred the theft of goods.

Key achievements:Offered as a first point of call help, advice and technical support to over 300 Total UK petrol site stations remotely, via telephone and computer.Effectively and accurately recorded notes of calls received requiring action, and where possible solved any problems directly.